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Summary This serves as public notice for the use of Direct Hire Authority. Applicants will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies. The position is located in the New Service Design and Development Branch, Office of Consular Systems and Technology, Bureau of Consular Affairs, (CA/CST/NSDD), in the U.S. Department of State. Responsibilities Serves as the technical leader, coordinating across products, providing strategic guidance, and advising on emerging technologies. Ensures that technical strategies align with the organization\'s goals. Supports shaping portfolio roadmap and ensuring alignment with architectural goals, business objectives, and strategic outcomes. Facilitates alignment with the organization\'s overall strategic direction. Establishes and maintains architectural standards and best practices. Ensures compliance with regulations and enterprise requirements, integrates cybersecurity, and manages risks across the portfolio. Leads solutioning efforts, innovation initiatives, and feasibility analyses to identify scalable and adaptable solutions that drive strategic outcomes. Acts as the primary technical liaison, fostering collaboration across product teams, enterprise architects, and partners. Ensures technical efforts align with strategic objectives. Requirements Conditions of Employment Qualifications Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating, and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience leading the design and implementation of software solutions. Experience developing and maintaining software architecture standards. Experience collaborating with cross-functional teams and providing mentorship. Experience utilizing modern software development methodologies and tools. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position. Education Education requirements do not apply to this vacancy announcement. Additional Information · For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. · If eligible, telework agreements may be permitted with supervisory approval. · Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary This is a full-time position with the Office of Information Technology at the Supreme Court of the United States in Washington, D.C. Closing Date: Friday, 10/25/2024, 11:59 PM EDT Previous applicants will not be considered or need not apply. Please note that this vacancy has a limit of 200 applicants. The job opportunity announcement will automatically close if that limit is reached prior to the closing date. Responsibilities This is a full-time onsite position located in Washington, DC with partial telework option after a probation period and at discretion of the hiring manager. The Office of Information Technology (OIT) provides the development, operation, maintenance, and support of Information Systems for the Supreme Court of the United States. OIT staff operate and administer distributed network architectures that support a fully virtualized environment of end user workstations and servers, geographically diverse data centers, website administration using a virtual machine infrastructure linked with a Content Delivery Network (CDN) solution, Video/Voice over IP (VTC/VoIP) solutions, and several complex Local Area Networks (LAN) which connect these resources. The incumbent is responsible for design, implementation, and day to day operation and optimization of the Court\'s Telecom Infrastructure (TI) both at the Court and various geographically diverse remote sites. The TI includes Session Border Controller (SBC), VoIP Call Manager, VTC/VoIP Endpoints, Analog VoIP gateways, on premise call center application, VTC, copper and fiber cable plant, routers, switches, PRI and SIP circuits. The incumbent will perform technical analysis and administration of the TI including: design and implementation, auditing, best practice security hardening, patching, periodic maintenance, \"break-fix\" actions, troubleshooting, configuring, testing, cable installation, fault isolation, preventative maintenance, hardware/software/firmware upgrade installation, problem solving, equipment inventory, and all other aspects of technical support. The incumbent is expected to quickly react to and resolve problems that may impact critical functions of the Court. They will periodically audit TI against security hardening best practices and remediate all findings. Requirements Conditions of Employment Qualifications Minimum of five years Telecom Infrastructure (TI) experience in the following categories: Performing analysis and fault isolation functions, with hands-on working-level knowledge of Session Border Controllers (SBC), VoIP Call Manager solutions, Expressway Edge/Core, routers (CUBE), analog gateways, Webex, VTC, and switches. Advanced working knowledge of TCP/IP, Ethernet, VLANs, VoIP, VTC, Voice security, SSL certificate infrastructure, syslog, RTMT, PRI lines, SIP trunks, Audio codecs, network diagram applications, Webex and Cisco Jabber with VDI redirection. Candidate must be able to demonstrate recent experience performing hardware set-up and installation as well as documenting installation and configuration changes. Prepare detailed project plans, evaluate and implement technology enhancements, and diagnosing technical faults in a complex Telecom Infrastructure (TI). Expert level experience with voice VPN services, Telecom and VoIP/VTC technology is required. Highly Desirable Skills: Working knowledge of Network Infrastructure. The NI includes the following: copper and fiber cable plant, routers, switches, access points, wireless controllers, firewalls, hardware load balancers, circuits, Network Management Systems (NMS), and CDN. Highly Desirable Certifications: CCNA (Cisco Certified Network Associate), CCNP Collaboration (350-801CLCOR), CCNP Collaboration Concentration exam(s) (300-810 CLICA, 300-815 CLACCM, 300-820 CLCEI, 300-825 CLCNF, 300-835 CLAUTO) SCP (Solarwinds Certified Professional). Strong interpersonal communication skills, ability to communicate and understand technical information, comprehend technical instructions, evaluate problems, and assist users; ability to remain calm and professional in high stress environment when confronted with challenging situations, short timeframes, or other pressing and urgent requests. Education A degree in Information Technology or Computer Science is preferred. An additional four years of relevant work experience may be substituted for related degree. Additional Information Working for the Supreme Court of the United States offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. Additional benefits include flexible spending accounts, long-term care insurance, and the SmartBenefits transit subsidy.
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Summary This position is located in the Bilateral Communications Systems Branch, Special Messaging Operations Division, Messaging and Collaboration Services Office, Deputy CIO for Enterprise Services, Bureau of Diplomatic Technology, in the U.S. Department of State. Serves as an IT Specialist and reports to the BCS Branch Chief. Responsible for carrying out significant network services and customer service functions involving technical support of server management and PC peripheral design features. Responsibilities Applies standards and procedures required for the selection, installation, operation and troubleshooting of network servers and workstations, and applies such standards and procedures to the installation and operation of support equipment. Ensures rigorous application of information security and information assurance policies and practices in the delivery of IT products and services. Conducts systems security evaluations, conducts audits and reviews and assesses breach of security incidents for their impact on Branch programs and operations. Oversees and performs all network management functions planning, analyzing, providing quality assurance, designing, testing, configuring, installing, implementing and managing networked systems. Defines systems administration requirements, effectively utilizes performance management and measurement tools, methods and techniques, and performs system health checks and evaluations. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Ability to monitor network capacity and performance, diagnose and resolve network problems, and conduct studies of optimal configurations and equipment distributions. Customer Service - Ability to develop and manage customer service performance requirements and overall customer support policies, procedures, and standards. Oral Communication - Ability to use oral and written communication methods and techniques to coordinate effectively with senior managers, co-workers, and customers to resolve conflicts, secure their cooperation and provide needed assistance. Problem Solving - Ability to diagnose and resolve complex network problems and develop network backup and recovery procedures. AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience in customer support principles, concepts, and methods. Experience in utilizing regulations, policies, and procedures related to information systems security. Experience in information systems capabilities. Experience in ensuring compliance with IT security and information assurance requirements. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. Telework agreement may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary We are hiring many experienced Civil Service Foreign Affairs Officers (FAOs) across the Department in various regional and functional Bureaus. This serves as public notice for the use of an Agency-specific Direct Hire Authority. Applicants will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies. See \"Additional Information\" section for September 15, 2024 HBCU career fair information. Responsibilities We are seeking diverse candidates from across America with educational and/or work experience in international affairs, national and international security, STEM policy, cybersecurity, energy security, humanities, democracy promotion, human rights, conflict resolution, counterterrorism, political-military affairs, arms control, nonproliferation, strategic communications, Congressional relations, and more. Regional expertise in Latin America and the Caribbean, the Middle East and North Africa, Europe and Eurasia, South and Central Asia, the Indo-Pacific, and Sub-Saharan Africa is highly desired as well. Typical duties will include: Assisting with managing issue areas pertinent to such geographic areas (e.g., political affairs; arms control and international security, human rights, rule of law and anti-corruption and environment; and public diplomacy and public affairs) maintaining currency on legislative and policy developments affecting the USG’s stance and reactions. Assisting posts in area of assignment with issues needing resolution from a country’s mission to the U.S. Drafts, clears, and issues policy and procedures implementation guidance for use by posts and/or bureaus. Interpreting the significance of events or developments to U.S. foreign policy related to security and political issues, political-military affairs, human rights economic, trade, innovation policy, assessing them against in-depth knowledge of the assigned geographic area that includes its language, history, and culture. Participating in meetings with agencies of foreign governments and multilateral organizations to contribute detailed technical analyses and assessments of complex issues and alternatives to decision makers. Assisting drafting and clearing messaging points and background material and analysis for use by State Department officials. Requirements Conditions of Employment Qualifications Applicants must meet all the qualification requirements described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants must have the required experience or education as described below and meet any selective factors, when specified. BASIC REQUIREMENTS: Have a bachelor\'s or graduate degree from an accredited college or university in international law, international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; OR Have a bachelor\'s or graduate degree from an accredited college or university that included a combination of courses, with at least 24 semester hours in international law and international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; OR Have 12 semester hours in one of the above disciplines and 12 semester hours in statistics / quantitative methods. OR Have a combination of education and experience where your coursework was equivalent to a major, or a combination of related courses totaling at least 24 semester hours, (as shown above), PLUS appropriate relevant experience OR additional education. OR Have completed at least 4 years of appropriate experience in one OR more of the fields listed above in work associated with international organizations, problems, or other aspects of foreign affairs. (NOTE: qualifying work experience may have been gained through residence, study, teaching, business or commercial activities, military service, newspaper work, military or civil government activities, missionary or international relief work, or other experience in foreign countries.) Note: If you are qualifying based on education, you MUST submit transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you WILL lose consideration for this position. IN ADDITION to the basic requirements, this position requires one year of specialized experience equivalent to at least the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience evaluating the impact of regional or global developments related to U.S. foreign policy objectives and programs to determine significance of social, economic, political and/or military developments to foreign programs and/or policies. Experience analyzing and evaluating program and/or policy information derived from a variety of sources in order to communicate analysis and evaluation. Experience planning, coordinating and/or implementing assigned programs or policies within an organization. Note: If you are qualifying based on education, you MUST submit transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you WILL lose consideration for this position. Education See the qualifications section of this vacancy announcement for education requirements. When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience (for example, 6 months equals 50%) and the percentage of graduate study (for example, 9 graduate hours for a GS-07 equals 50% where 18 graduate hours constitute a full time year) must total at least 100%. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. For a list of accredited organizations recognized as specializing in interpretation of foreign education credentials, visit: www.naces.org/members.php. Additional Information HBCU Career Fair information- September 15, 2024, in Philadelphia, Pennsylvania The Department of State will be onsite at the Downtown Philadelphia Marriot at the HBCU Career Fair recruiting for this position. Please complete this interest form if you will be attending the event and are interested in an in-person interview. The cut off for interest via emails will be Thursday, September 12, 2024, at 11:59 pm EST. Interview times are limited and may fill up quickly. Interviews will not be granted if qualifications for the position are not met. We will continue to collect resumes in person at the event and schedule interviews based on availability. · For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. · If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. · Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Job Number 24165019
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