Summary This position is located in the Office of Management Strategy and Solutions (M/SS). M/SS catalyzes strategic, data-informed management solutions and provides insights to advance foreign policy goals. The staff provide strategic operational recommendations and advice to leadership in formulating and implementing the Department’s management goals and objectives. Responsibilities Identifies and translates complex data analytics concepts and findings into concise, written and graphical data analysis to evaluate the effectiveness of program operations which helps inform critical department policy and management decisions. Conducts, leads, or oversees data analyses using software and/or programming languages including but not limited to SQL, SAS, MS Power BI, Tableau etc. to explore/group data, test hypotheses, predict outcomes, and inform decisions. Serves as the product owner, product manager, and Subject-Matter Expert (SME), on contracts, task orders, or other projects related to data analysis issues or initiatives. Advises on potential benefits of automation to improve the efficiency of program operations. Provides technical advice in the collecting, analyzing, interpreting and communicating insights from data. Performs analyses to identify effective administrative processes and those that are ineffective across bureau and /or Department lines. Develops, recommends and implements adjustment measures. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience making recommendations on complex analytic products to improve the efficiency of program operations. Experience interpreting unique and complex data sets to discover trends and patterns guiding decision making. Experience using SQL, SAS, MS Power BI, and other analytical tools to conduct data analysis. There is no substitute of education for specialized experience for the GS-14 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
Summary The position is telework eligible consistent with the Agency’s telework and remote work program policy. This position is located in Office of Finance and Operations, Executive Office. Incumbent analyze and advise management on the evaluation of the effectiveness of programs and operations or the productivity and efficiency. Responsibilities APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Management and Program Analyst, GS-0343-12, you will be responsible for: Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. Implementing business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Maintains the official digital repository of Directives. Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives. As a Management and Program Analyst, GS-0343-13, you will be responsible for: Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Implements business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. Developing procedures and systems for assessing the effectiveness of programs/management processes. Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives. Requirements Conditions of Employment Relocation will not be paid. You may be subject to serve a one-year probationary period. Males 18 and over must be registered with the Selective Service. Must be a US Citizen. Must complete a Background Investigation and Fingerprint check. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Conditions of Employment TELEWORK ELIGIBILITY: You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location. Qualifications Minimum Qualification Requirements You may meet the minimum qualifications for the GS-12, if you possess the specialize experience. Specialized Experience for the GS-12 One year of experience in either federal or non-federal service that is equivalent to at least a GS-11 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in assisting and revising policy directives or handbooks. 2. Experience in creating and maintaining systems for assessing the effectiveness of programs/management processes. 3. Experience in analyzing or evaluating new or modified policies, regulations, objectives. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge of analytical and evaluative methods and techniques to issues or studies concerning the efficiency/effectiveness of program operations or substantive administrative support functions and organization structures. 2. Knowledge of the major issues, program goals, and objectives, work processes, and administrative operations of the organization. 3. Skill to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. 4. Skill in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. You may meet the minimum qualifications for the GS-13, if you possess the specialize experience. Specialized Experience for the GS-13 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in developing procedures and systems for assessing the effectiveness of programs/management processes. 2. Experience developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. 3. Experience providing advice, guidance, and technical assistance in coordinating the development and revision of policies including directives and handbooks. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Ability to communicate orally and in writing to all customers, internal/external. 2. Knowledge of the major issues, program goals, and objectives, work processes, and administrative operations of the organization. 3. Ability to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. 4. Skill in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. Education Education cannot be substituted for experience for this position and grade level. Additional Information Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email srorecruiting@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures. Financial Disclosure: This position does not require financial disclosure. Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252). Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
