Ability to obtain clearance | 150000-180000 per year | Washington, DC, USA | Salary | Full Time Desired Experience
Manage up to 15 personnel on an IT support program
Experience with Research, Data, Cloud Migration, various IT and Communications projects
Performing gap analysis and trend analysis
Determining operational objectives of business requirements
Evaluating existing or interfacing systems and provide analysis and recommendations on whether interfaces should be continued or be functionally subsumed
Identifying modifications and improvements to enhance efficiencies and performance of existing system features
Identifying core business needs and decompose and document in concepts of operation, briefings and project schedules
Documenting business rules and construct use cases and workflow diagrams as needed
Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project and task goals and presenting material to senior
Government officials and proficiency in the use of Microsoft Office applications
Demonstrated experience in conducting business and technical analysis by facilitating working group sessions and engaging working group members in order to understand and document customer stakeholder functional and technical needs
Experienced in Project and Portfolio Management best practices, solutions, associated tools; business process analysis and re-engineering methodologies and processes
Demonstrated experience in automating workflows, data management, and reporting in using an Enterprise Service Management (ESM) tool, i.e. ServiceNow ITSM and ITBM modules
Thorough knowledge of organizational development methodologies
Experience facilitating work sessions, mentoring project managers or other staff, and conducting training sessions
Experience developing or revising procedures, templates and other related documentation as a result of research, interviews, and work sessions
Experience in articulating functional and technical needs to provide support with the liaison between functional stakeholders and the engineering/development teams
Demonstrated experience in assessing customer current business processes and functions and make recommendations for improved functional services
Tools:
MS Office Suite (Outlook, Word, Excel, PowerPoint)
Microsoft Office Visio 2016
Microsoft Office Project 2016
MS SharePoint 2016
MS Power BI
ServiceNow
General Skills
Key coordinator/team lead between multiple project teams. May work independently and supervise junior staff.
Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project, and task goals and presenting material to senior Government officials
Experience facilitating work sessions, coaching/mentoring team members or other staff, and conducting training sessions
Providing meeting support (facilitate meetings, prepare agenda, prepare project briefings, present to the stakeholders, document and distribute meeting minutes, and track actions)
Exceptional organizational skills with the ability to coordinate multiple work streams, multi-task and work well under tight deadlines
Strong interpersonal skills and proven experience in building partnerships with business and technical stakeholders as applicable
Flexibility is a must, as well as the ability to work in a collaborative team environment
Self-starter with ability to perform and lead work independently
Participate in project planning and schedule development/maintenance activities
Having the ability to working through a backlog of client requirements
Providing Weekly and Monthly Status Reporting
Support other PMO tasks as assigned
Qualification Requirements:
Minimum of eight (8) years of experience and demonstrated capacity in the delivery of the services similar in nature, scope and complexity to this program.
SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
