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Summary This position is located in the Messaging Operations Support Branch (MOS) of the Global Messaging Services (GMS) Division in the Messaging and Collaboration Services Office (MCS), GMS Deputy CIO for Operations and Bureau of Information Resource Management (IRM) in the U.S. Department of State (DOS). Responsibilities Responsible for developing and managing customer service performance requirements. Develops customer support policies, procedures, and standards, and provides customer training. Ensures the rigorous application of information security/information assurance policies, principles and practices on classified systems and other related mission-critical messaging systems. Oversees the planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration and management of network systems used for the transmission of data for worldwide messaging systems. Responsible for assigning and reviewing work. Performs administrative and Human Resources management functions with regards to staff supervised. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Must demonstrate ability to interpret policies, procedures, and strategies governing the planning and delivery of messaging services in a large Communications Center. Must possess ability to assess resource requirements, define goals, milestones and deliverables, monitor activities, and evaluate and report on accomplishments. Customer Service - Must demonstrate ability to provide service to customers at all levels in order to monitor and react to constantly changing needs brought about by volatile political climates and technological advancements. Must possess ability to provide expert technical advice, guidance and recommendations to customers, management and other technical specialists on critical IT issues. Oral Communication – Must demonstrate ability to communicate effectively based on the audience’s level of comprehension of the information provided. Must be able to provide appropriate level of expert technical advice or guidance in a manner that will be effective for the desired outcome. Must possess effective listening skills to interpret feedback and enhance the effectiveness of the communications. Problem Solving - Must demonstrate ability to decipher, analyze and identify solutions for complex and time-sensitive operational problems. Must possess ability to use sound judgment to take appropriate action. AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing information technology customer services, information dissemination, and help desk/service desk support. Experience in analyzing and defining network requirements, configuring, and optimizing network servers, hubs, routers, and switches, monitoring network capacity and performance, and diagnosing and resolving network problems. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position. In addition, applicant\'s experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to \"see the job through.\" Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary This position serves as the Chief, Governance and Process Improvement Division, Office of Strategy, Planning, and Budget, Deputy CIO for Business Management and Planning, Bureau of Information Resource Management (IRM/BMP/SPB/GPI), in the U.S. Department of State (DOS). Responsibilities Presents process improvement initiatives to the IRM Steering/Executive Committee, IRM senior staff, the ITEC, and other Departmental and Federal agency officials. Leads GPI staff and governance board members in development, implementation and tracking of project plans as a means of advancing maturity of IRM service management and delivery practices. Works closely with IRM governance boards and the ITEC to provide management analysis, guidance, and advice to ensure alignment of governance boards, working groups and projects with the IRM Strategic Plan. Carries out related duties and responsibilities typical of a first level supervisory position in Department of State. Directs staff in reviewing IT-related regulations, policies, projects, and procedures in partnership with BMP/SPB/SPD and other divisions, that govern delivery of IRM products and services to Bureau customers. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating, and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience developing IT policies and/or procedures for an organization. Experience managing IT projects and providing recommendations. Experience analyzing processes for their impact on services and developing and presenting reports. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position. In addition, applicant\'s experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to \"see the job through.\" Education Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary This position is located in the Messaging Operations Support Branch (MOS) of the Global Messaging Services (GMS) Division in the Messaging and Collaboration Services Office (MCS), GMS Deputy CIO for Operations and Bureau of Information Resource Management (IRM) in the U.S. Department of State (DOS). Responsibilities Responsible for developing and managing customer service performance requirements. Develops customer support policies, procedures, and standards, and provides customer training. Ensures the rigorous application of information security/information assurance policies, principles and practices on classified systems and other related mission-critical messaging systems. Oversees the planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration and management of network systems used for the transmission of data for worldwide messaging systems. Responsible for assigning and reviewing work. Performs administrative and Human Resources management functions with regards to staff supervised. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Must demonstrate ability to interpret policies, procedures, and strategies governing the planning and delivery of messaging services in a large Communications Center. Must possess ability to assess resource requirements, define goals, milestones and deliverables, monitor activities, and evaluate and report on accomplishments. Customer Service - Must demonstrate ability to provide service to customers at all levels in order to monitor and react to constantly changing needs brought about by volatile political climates and technological advancements. Must possess ability to provide expert technical advice, guidance and recommendations to customers, management and other technical specialists on critical IT issues. Oral Communication – Must demonstrate ability to communicate effectively based on the audience’s level of comprehension of the information provided. Must be able to provide appropriate level of expert technical advice or guidance in a manner that will be effective for the desired outcome. Must possess effective listening skills to interpret feedback and enhance the effectiveness of the communications. Problem Solving - Must demonstrate ability to decipher, analyze and identify solutions for complex and time-sensitive operational problems. Must possess ability to use sound judgment to take appropriate action. AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing information technology customer services, information dissemination, and help desk/service desk support. Experience in analyzing and defining network requirements, configuring, and optimizing network servers, hubs, routers, and switches, monitoring network capacity and performance, and diagnosing and resolving network problems. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position. In addition, applicant\'s experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to \"see the job through.\" Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary This position is in the Excepted Service under U.S.C. 50 § 3024(v) and appointments are made without regard to the requirements of the Competitive Service by laws, Executive order, or OPM regulations. This position is located in the Office of Analysis for Terrorism, Narcotics, and Crime, Narcotics and Crime Division, Bureau of Intelligence and Research (INR/TNC). Serves as a supervisory intelligence research specialist and as head of the Narcotics and Crime Analysis Division (INR/TNC/NOC) Responsibilities Responsible for strategic, all-source research and analysis concerning all aspects of the global narcotics trade and transnational organized crime, and their impact on countries and regions, international organizations, and multilateral entities. Serves as the Department’s expert representative at interagency meetings concerning relevant intelligence research and analysis and intelligence policy matters, and in exchanges concerning Division issues. Exercises significant responsibilities in dealing with officials of other units or organizations, or in advising management officials of higher rank. Supervises provision of constant support (including oral briefing and original written analysis) to DoS policymakers, including the Secretary and other seventh floor principals regarding major intelligence matters within the assigned portfolio. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience directing the work of the organizational infrastructure involving all-source intelligence research the global narcotics trade and transnational organized crime, and their impact on countries and regions, international organizations, and multilateral entities as well as foreign government, regional, and multilateral efforts to combat these threats. Experience developing strategies used by the analytic unit in fulfilling its responsibilities to support the Bureau and Department in matters regarding intelligence research and analysis. Experience preparing schedules for completion of work and assigning work to subordinates based on priorities. Experience with Intelligence Community (IC) including mission, members, and policies. There is no substitute of education for specialized experience for the GS-15 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary The Supervisory Information Technology Specialist (Cybersecurity) position is located in the Application Design and Delivery Office, Enterprise Services (ES) reporting to the Officer Director, Bureau of Information Resource Management (IRM), in the US. Department of State (DOS). Responsibilities Oversees, directs, and monitors the cybersecurity program(s) for all ADD products and services for 24/7/365 operation that provides cyber incident intrusion, detection, and response management service to protect DOS\'s cloud computing assets. Support various Authorization and Assessment efforts by reviewing and evaluating security governance, to identify the need for change in IT systems security based on new security technologies or threats. Direct a Federal staff of GS-13 and GS-14 level positions and grade level equivalent contract employees and functions as a cybersecurity authority providing management and oversight of cloud based application platforms. Coordinates the engineering and designing solutions and tools that manage risk and meet relevant security regulations, controls and policy. Analyze feasibility studies, proposals, and in-depth analysis of current IT security tactics, techniques, and procedures. Requirements Conditions of Employment Qualifications Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Experience reviewing information technology related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards Customer Service - Develop and maintain relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Makes clear and convincing oral presentations and listens to others input. Attends to nonverbal cues and responds appropriately. Problem Solving - Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions and makes recommendations. AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience with cyber compliance and incident management activities to protect cloud-based Enterprise applications. Experience managing, planning, and facilitating cybersecurity functions, including Authorization and Assessment (A&A) of applications, platforms, and major systems that reside in the cloud. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position. In addition, applicant\'s experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to \"see the job through.\" Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Air and Space Museum (NASM), Archives/Photography Services Unit, which is responsible for properly protecting it\'s archival collections and guaranteeing control over them. More than one selection may be made from this announcement. Responsibilities The Photographer is responsible for planning, logistics, photographing and processing of visual images used by the Smithsonian Institution to enhance displays, graphics and exhibits. The position services both Washington DC with a second location at NASM Udvar-Hazy Center in Chantilly, VA In this position, you will: Perform the full range of supervisory responsibilities, including planning and assigning work to staff based on priorities and schedules, balancing workload and adjusting schedules and duty assignments as necessary among photographers, museum specialist and any contract personnel that require instructions on functions and activities that need to be carried out. Engage with customers to evaluate their photographic needs, technical requirements, schedules, and subject matter, in order to plan and execute assignments that best accomplish customer specifications and project objectives. Apply established and unique photographic techniques to images, graphics, and photos; oversees the production of publication- and archive-quality digital images that support the photographic documentation of Museum collections, research, exhibitions, public events, educational programming, facilities, and personnel. Capture photographs that promote and preserve the visual history of the people, artifacts, exhibits and events of the NASM and the SI by creating and providing professional-quality, digital photography for the Museum of its collections, exhibitions, public events, educational programming, projects, facilities, and personnel as requested by customers within and external to NASM and other Smithsonian Institution units for a variety of outputs. Requirements Conditions of Employment Pass Pre-employment Background Investigation May need to complete a Probationary Period Maintain a Bank Account for Direct Deposit/Electronic Transfer Males born after 12/31/59 must be registered with Selective Service Must be a U.S. Citizen Ability to lift and carry up to 50 lbs for extended periods of time Ability to stand, stretch, flex, walk, hike, climb while carrying equipment Conditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the \'Required Documents\' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. Qualifications Basic Qualifications: Experience in operating standard and specialized camera and film processing equipment related to the position to be filled. Knowledge of the subject-matter being photographed may also be required for some positions. For positions that require a high degree of artistic or creative ability, samples of work or other suitable evidence of technical competence may be required. Unpaid experience that is pertinent should be credited based upon its relevance to the work of the particular position to be filled. In addition to the basic qualification requirement above: Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-11 level in the Federal Service. For this position, specialized experience includes activities such as: Digitizing and maintaining photographic collections Cataloguing and formatting photographic collections in computerized databases or digital asset management systems Conducting archival photographic research to validate, update and correct existing collections data Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Education There is no education substitution for this position at the GS-12 grade level. Additional Information This position is not included in the bargaining unit. Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Office of Human Resources. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and, Beginning and ending dates of appointment. Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement. Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 100 applications are received; whichever occurs first. If the announcement closes on the date that 100 applications are received, all applications submitted by 11:59 pm that day will be given consideration, including those in excess of 100.
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Job Description
