The cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customer’s last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis.Duties and Responsibilities:·Calculate the customer’s bill using the dealership’s computer system.·Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.·All personal checks are to be guaranteed. Any checks failing to guarantee must be approved by management.·Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.·Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.·Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.·Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.·Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.·Give cash refunds accurately to customers for approved returned merchandise.·Maintain service files timely.·Perform receptionist duties as requested.·Perform other duties as assigned by management.·Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
