Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position plans, organizes, schedules, coordinates, and tracks activities for developing, deploying, and upgrading software and hardware. He/She develops and presents technical and business solutions to peers. This position identifies areas for process improvement and contributes to solutions. He/She identifies project issues within established processes and procedures and makes recommendations for problem prevention. This position plans, schedules, and monitors work activities to meet budget, schedule, and quality targets to comply with established standards. He/She interacts with field locations to standardize support practices and procedures. This position coordinates deployments and implementations with ISM departments and user groups and facilitates activities to ensure projects and programs meet established deadlines.Responsibilities:
Leads installation and removal of hardware and software to comply with user requests.
Leads hardware and software tests to correct malfunctions and ensure proper operation.
Documents details of hardware and software installations and removals to comply with established procedures.
Leads and clarifies product planning and design collaborations with subordinates to coordinate deployments.
Acts as a field and ISM partner consultant to review, evaluate, and communicate progress on release scheduling.
Conducts post-release reviews to verify accuracy.
Provides customer service to end users to ensure value in products and services.
Facilitates collaboration among stakeholders to achieve project goals and objectives.
Establishes and maintains customer relationships to maximize products and services benefits.
Qualifications:
Bachelor's Degree or International equivalent
Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related discipline - Preferred
Employee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria:UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.Company: UNITED PARCEL SERVICECategory: Info Services ManagementRequisition Number: R24016448Location: Atlanta,Georgia
