Desktop Support Specialist

Desktop Support Specialist

31 Dec 2024
Indiana, Indianapolis, 46207 Indianapolis USA

Desktop Support Specialist

Vacancy expired!



Vaco Technology (a talent solutions firm) is currently seeking a

IT Desktop Support Analyst who brings up to 5 years of personable support experience to this role responsible for the setup and support of technology devices, end user issues, organization and technical priorities.

Our client is located on the Southwest side of Indianapolis; this role is 100% onsite. The company cannot sponsor or transfer sponsorship and is unable to work C2C at this time.

Successful candidates will provide technical support, installation, configuration and troubleshooting of various systems and infrastructure components for the organization. This person will work with other IT support personnel to evaluate and propose solutions for business and clinical issues along with supporting IT projects as needed.

Primary Responsibilities:


  • PC workstation and accessories setup/maintenance/troubleshooting

  • Support of printers, tablets, laptops, etc.

  • Work directly with users to solve problems

  • Work with 3rd party network support to maintain network connection

  • Maintain an equipment and software inventory

  • Perform backups and restores as required

  • Assist in documenting processes and systems

  • Use external information to research and resolve issues when needed

  • Research productivity tools

  • Password resets and administration of computer systems

  • Application support

  • Protocol writing/executing

  • Assisting with IT related projects


Job Requirements:


  • Associate Degree in computer science or a related business discipline.



  • 3 years relevant work experience

  • Excellent communication and customer support skills

  • Experience with Microsoft Windows setup, configuration, and administration.

  • Working knowledge of Ethernet, TCIP, network switches and network cable patching

  • Experience in Basic Active Directory administration

  • Standard software imaging, package testing and distribution

  • Patch Management, Antivirus Endpoint protection and virus cleanup

  • Experience with Microsoft Office 365

  • Time management skills in order to work on multiple issues and projects concurrently

  • Cross functional teamwork skills

  • Attention to detail and proper documentation

  • Possesses analytical/problem solving skills

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Job Details

  • ID
    JC27456670
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    Vaco Technology
  • Date
    2021-12-31
  • Deadline
    2022-03-01
  • Category

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