patient services representative.
louisville , kentucky
posted today
job detailssummary
$16.99 - $17 per hour
temporary
high school
category office and administrative support occupations
referenceAB4575620
job detailsDoes the idea of an open, challenging and collaborative environment put a smile on your face? A major healthcare company is looking for patient enrollment representatives to join the Customer Care team. Located in the East End of Louisville. Pay is $17/hour. The position will be 100% in office. Qualifications: - Must have at least 1 year of call center experience - Ideal experience in healthcare or insurance - Computer literate - High School Diploma or GEDsalary: $16.99 - $17 per hourshift: Firstwork hours: 9 AM - 6:30 PMeducation: High SchoolResponsibilities
Review and process patients' enrollment forms
Assist patients on the phone with program enrollment
Notify patients and healthcare providers of approvals, denials, and next steps needed for the enrollment process
Schedule treatments
Support inbound and outbound phone lines
Communicate daily with patient/authorized representative on eligibility
Contact patient/authorized representative to determine supplementary information needed to enroll into the program
Skills
Patient Support
Call Center Support
Health Insurance Policies
Compliance Requirements
Follow-up
Active Listening
Telephone Etiquette
Empathy
Adapting to Change
Basic Computer Skills
Qualifications
Years of experience: 1 year
Experience level: Entry Level
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kathy.shannon@randstadusa.com