CLINICAL CARE COORDINATOR (Ambulatory Care: EAA Neurology)Apply NowJob SummaryThis position will provide nursing support to patients in neurology receiving infusions, or any treatments requiring specialized supportive care with geriatric neurological disorders, multiple sclerosis, and more. Care to include patients at East Ann Arbor, Chelsea Health Center, Taubman Center and any ambulatory location within Michigan Medicine where neurology services are provided. This position may include neurology clinic nursing responsibilities including triage and patient education.Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.Responsibilities
Coordination and planning of neurology patients requiring infusion and radiology services for their care i.e. MRI and PET scans before and after infusions.
Triage, in-basket management, authorizations, patient education and clinic support.
Candidate must perform duties independently, be highly motivated and flexible to address the needs of patients and their families.
Candidate will need to be familiar with internal and external resources for clinical assessment, decision making, and care management.
Provide nursing care to all adult, and potentially pediatric, patients and families in the neurology service.
Provide nursing care in collaboration with Physicians, other disciplines, and department colleagues for patients in clinic and via telephone to support efficient and effective management of patients.
Participate in the coordination of care, including but not limited to testing, medication management, collaborative planning of care, support of self-management by patients/families, management of emergency situations, etc.
Provide patient and family education e.g., self-injection, medication management, pre-procedure and post-procedure care, etc.
Function as a Patient Liaison for the neurology services to help coordinate visits for patients, help determine the service to best meet the patient's needs, and triage for same day/next day urgent visits.
Provide accurate and timely documentation of nursing care using an electronic medical record (MiChart).
Participate in quality improvement and LEAN thinking to improve workflow and processes.
May provide support of clinic functions in collaboration with other clinic support staff.
Provide nursing care for this patient population wherever neurology services are provided .
Nursing Specific InfoMichigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.What Benefits can you Look Forward to?Nursing at Michigan offers a competitive salary with excellent benefits!Salary range for RSAM Registered Nurses $41.44 - $64.45 / hour
Evening Shift Differential-$3.00 / hour
Night Shift Differential- $4.00 / hour
Day Shift Weekend Differential- $2.90 / hour
Evening Shift Weekend Differential- $5.90 / hour
Night Shift Weekend Differential- $6.90 / hour
Charge Nurse Differential- $1.00 / hour
The benefit package includes:
Excellent medical, dental and vision coverage
2:1 Match on retirement savings and immediate vesting
Generous Paid Time Off Allowances
Robust Tuition and Certification support programs
Large offering of no cost CEs and professional development for advancement
Nursing Specific InfoSalary & Nursing Framework Level:This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:CCC- COMPETENT.Actual RSAM LEVEL and salary will be determined at time of hire.RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY.Required Qualifications
Current license to practice as a registered nurse in the State of Michigan.
Bachelor?s degree in Nursing OR Associates degree/diploma in Nursing along with a Master?s degree in Nursing
Minimum of 3 years nursing experience
NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.RESUME REQUIRED (for both internal & external applicants): You must attach a complete and accurate resume to be fully considered for this position.
Desired Qualifications
Demonstrated experience with telephone triage in a clinic setting.
One or more years of ambulatory care experience.
Clinical Certification in a specialty
Demonstrated ability to plan care for both medical and surgical patients with a multidisciplinary team.
Work ScheduleHours per week: 40Shift/ Days/ Hours: Day shift; Monday through Friday; specific hours to be determined upon hireLocation: Michigan Medicine locations where neurology services are providedNote: All new employees will be expected to float to a designated unit(s) in times of low census.Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .Union AffiliationThis position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.U-M EEO/AA StatementThe University of Michigan is an equal opportunity/affirmative action employer.Job DetailJob Opening ID256753Working TitleCLINICAL CARE COORDINATOR (Ambulatory Care: EAA Neurology)Job TitleCLIN CARE COORD COMPETENT-NEWork LocationMichigan Medicine - Ann ArborAnn Arbor, MIModes of WorkOnsiteFull/Part TimeFull-TimeRegular/TemporaryRegularFLSA StatusNonexemptOrganizational GroupUm HospitalDepartmentMM Taubman NeurologyPosting Begin/End Date11/11/2024 - 11/15/2024Career InterestNursing- All NursingNursing- Ambulatory Care and ClinicsApply Now