Financial or Bus Analyst InterApply NowSummarySeeking an individual knowledgeable in EPIC Hospital and / or Professional Resolute System, with a background in training/education of billing staff in system use, accounts receivable collection follow up, and payment variance resolution to join our dedicated team of revenue cycle professionals.Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.Who We AreWhy Join the Revenue Cycle Department, Complex Claims Billing Unit?If you are a highly motivated individual, like to be part of a goal oriented team, desire to be part of a unit that is interested in what you bring to the table, would like to see your well thought out ideas considered and utilized, wish to experience a team built on high collaboration, would like to be able to use all your system and billing knowledge to position the revenue cycle to be the best it can be, and part of a team that gets things done, this IS the team for you to demonstrate your superior skills and knowledge.What Perks and Benefits Can You Look Forward to?
2 to 1 match on retirement savings
Excellent medical, dental, and vision coverage starting on day one of employment
Generous Paid Time Off (PTO) and paid holidays
Remote, On-site, Hybrid work options / Flexible work hoursResponsibilities
Provide new hires with system training incorporating various AR follow up functionality that ensures efficiency and consistency in processes across the unit.
Create a training itinerary protocol for both HB & PB Resolute and all associated AR Follow up functions.
Create and keep training tools and documents up to date.
Provide feedback, coaching to trainees that results in positive development and outcomes.
Recommend, Propose, Manage, Monitor, Analyze, Modify and Test:
Clearinghouse routines (ie: Epremis, Waystar, Availity,etc.)
Resolute Work Queue rules
Michart system actions / build (incld: grouper 4)
Michart Dashboard Accounts not on a work queue and non-produced claims
Review and interpret third party payer rules / changes and advise on system modifications / builds to support.
Create and submit tickets for system modifications / improvements identified via work, training, payer changes, upstream workflow changes, RMC etc.
Review quarterly EPIC / Michart system upgrade material, analyzing impact, communicating changes impacts to unit leadership and unit staff.
Lead EPIC system upgrade unit testing / testers and reporting of issues.
Attend weekly CORE Resolute ticket prioritization meetings and act as the voice of the unit.
Be a liaison to other revenue cycle departments for consultation regarding work queue items, billing processes, etc.
Resolve VA and Work comp payer variance work queue by taking appropriate actions to ensure payment optimization is achieved (adjust balance, submit appeal, initiate correct variance programming, etc.)
Work directly with VA Representative and other third-party representatives for information and assistance with incorrectly paid claims.
Ability to fill in other AR follow up activities in times of need
Assure compliance with institutional goals, objectives, policies, standards, government regulations and guidelines.
Exercise personal integrity, enthusiasm, and empathy to internal and external customers.
Committed to team development, communication, and quality improvement throughout the Hospital Billing process.
Adhere to Michigan Medicine HIPAA privacy standards and ensure compliance with system PHI privacy practices by self and staff.
Maintain department productivity expectations / measures.
Required Qualifications
High school diploma or equivalent combination of education and experience.
Proficient knowledge base of Hospital and/or Professional Billing system EPIC Resolute.
Current 2 years? experience in Hospital and/or Professional billing accounts receivable collections.
Demonstrated ability to independently problem solve, handle multiple tasks simultaneously, produce high quality work timely, and efficiently.
Progressive demonstrated ability to successfully train, educate, coach staff in systems and AR follow up
Ability to adapt to changing needs of individuals and unit.
Considerable knowledge of 3rd party Hospital and /or Professional reimbursement policies and procedures.
Fluent in the use of 3rd party payer websites (i.e.: VACCN-Optum, Champs, Availity, etc.)
Demonstrated ability to independently identify, research and resolve complex billing follow up and payer issues.
Demonstrated ability to work in a team environment, build trust in working relationships with other staff.
Excellent verbal and written communication skills (ie SBARS)
Professional, positive, team-oriented attitude.
Ability and willingness to exhibit behaviors consistent with standards of performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, diversity, inclusion, teamwork, compassion, integrity, trust & respect).
Desired Qualifications
Knowledge of Michigan Medicine policies, procedures and as well as regulatory requirements.
Experience with Michigan Medicine systems including MiChart (EPIC), Outlook, Epremis
Hospital and Professional billing follow up experience.
Prior experience billing and collecting Veterans Administration (VA), Work Comp, and/or Medicare claims.
Work LocationsThis position can be on-site, remote, or a hybrid. If / when onsite participation is needed /required, on site work is located at 700 KMS Place, 3621 S. State St. Ann Arbor, Mi 48108Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO/AA StatementThe University of Michigan is an equal opportunity/affirmative action employer.Job DetailJob Opening ID251816Working TitleFinancial or Bus Analyst InterJob TitleFinancial or Bus Analyst InterWork LocationMichigan Medicine - Ann ArborAnn Arbor, MIFull/Part TimeFull-TimeRegular/TemporaryRegularFLSA StatusExemptOrganizational GroupExec Vp Med AffairsDepartmentMM Rev Cycle (PTO)Posting Begin/End Date7/19/2024 - 7/26/2024Career InterestFinanceApply Now
