Specialist, Customs - Hybrid

Specialist, Customs - Hybrid

07 Oct 2024
Michigan, Ann arbor, 48103 Ann arbor USA

Specialist, Customs - Hybrid

Specialist, Customs - HybridRequisition Id: 375542Business Unit: LTLLocation:Ann Arbor, MI, US, 48105What you’ll need to succeed as a Customs Specialist at XPOMinimum qualifications:

1 year of related work experience

Strong computer and typing skills

Experience with Microsoft Office

Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

2 years of office experience dealing with corporate customers, or inbound/outbound call center experience

Bilingual in English and Spanish

Cross-border and customs brokerage experience

Working knowledge of the transportation industry

Strong problem-solving and investigative skills to bring issues to resolution

Excellent written and verbal communication skills

Pleasant and professional phone etiquette

Able to multitask, prioritize workload and remain highly organized

About the Customs Specialist jobPay, benefits and more:

Pay starts at $19.00

3rd Shift, 7:00PM-3:30AM

Full health insurance benefits available on day one

Life and disability insurance

Earn up to 13 days PTO over your first year

9 paid company holidays

401(k) option with company match

Education assistance

What you’ll do on a typical day:

Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information

Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders

Recognize and resolve documentation errors

Assist drivers with shipment and trip information relative to crossing the border

Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers

Maintain accurate shipment history and audit integrity

#LI-HybridAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=enUS) .

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