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Security Operation Center (SOC) Tier 1 Analyst The Security Operations Center is responsible for providing 24/7, 365 monitoring, detection, and response capabilities for Comerica. This includes event, cloud security, and DLP monitoring, as well as a role in the incident response process. The Tier 1 SOC analyst primarily serves as the initial triage and investigation point for the SOC and would escalate incidents on an as needed basis. The Tier 1 Security Operation Center (SOC) Analyst is responsible for proactively monitoring and performing initial triage/investigation of security incidents and alerts to identify any malicious activity. Besides the initial triage and investigation, Tier 1 Analysts are expected to escalate security incidents according to defined escalation policies to Tier 2, Tier 3, and SOC leadership for further investigation/response. Position Responsibilities: SOC Analysis Monitor security incidents for, endpoints, network, and cloud domains, being generated by the SIEM tool and ticketing system. Initial triage and investigation of incidents assigned through the ticketing system, following established playbooks for specific incident types. Respond, mitigate, and eradicate security threats, with guidance from Tier 2, Tier 3 analysts, as well as SOC leadership. Documentation and Support Provide consistent and quality documentation of actions taken to triage/investigate incidents. Assist senior staff in development of documentation/knowledge management articles for the SOC. Handle sensitive information in accordance with the Corporate Information Protection Policy. Collaborate with other Engineering and Operations teams to troubleshoot, respond, and improve detection capabilities. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Business Application Risk Analyst The Business Application Analyst role is responsible for supporting the Enterprise Risk organization through the development, enhancement, maintenance, and support of the GRC tool Archer. The role is a part of an agile methodology application development team and is responsible for the facilitation of key Agile ceremonies such as Grooming and requirements gathering. The role works closely with the developers of Archer as well as other business stakeholders and is seen as a bridge between the technical world and the business world. This role is a critical is responsible for the facilitation of key meetings such as requirements refinement and prioritization. They work closely with Scrum Masters and Project Managers of applications, Risk stakeholders, and other team members to identify and execute top priority projects for the Risk Division. This role is also responsible for the facilitation of requirements gathering within the Risk Division. This includes adherence to the requirement gathering process, communication of recommended solutions, and organization of requirement documents. Position Responsibilities: Documentation, Process Enhancement, and Reporting Work with application developers to document and convert business requirements into end solutions. Manage the priority of tasks with key stakeholders through backlog management and refinement. Work closely with the Technology team to ensure new/updated processes are properly documented. Prepare risk reports and communicate findings and recommendations to senior management and stakeholders. Cross-Team Collaboration Facilitate cross-team discussions with Risk colleagues to determine and document business requirements and perform gap analysis between current and future states. Collaborate regularly with technical teams to ensure dependencies are captured and that the team has comprehensive test scripts. Communicate incident response activities to leadership and stakeholders. Risk Management and Identification Analyze business applications for potential Risks related to data security, compliance, and operational continuity. Evaluate the likelihood and impact of identified risks and prioritize them based on severity. Ensure applications comply with relevant regulations, industry standards, and internal policies. Develop strategies to reduce or eliminate risks, which could involve recommending changes to applications, processes, or policies to business partners. Other duties as assigned. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Sales Controlling - Senior Financial Analyst
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The Technology Consulting Analyst Intern works closely with Service Desk and Customer Success teams to drive process and business improvements in addition to service satisfaction for our clients. They consult and contribute to optimized incident resolution, provide detailed documentation inside ITSM records, and follow through on task resolution with end users and internal staff. The role blends traditional consulting and business analyst roles, allowing the analyst intern to make data-driven decisions and streamline success across the business.
