Job Title: Operations CoordinatorJob DescriptionThe Operations Coordinator focuses on quality and efficiency by executing various tasks in line with office and company policies and standard operating procedures (SOPs). Key responsibilities include creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, handling carrier payments and T-cheks, rejecting and canceling orders, resolving events, booking and bouncing loads, and managing load builder profiles. The role involves monitoring task boards and email accounts to respond to customer and carrier requests, documenting events, and following escalation procedures as necessary. The coordinator also ensures the accuracy of load data in systems and follows through on customer or carrier requests to ensure satisfaction. Additional duties may be assigned based on team or country-specific requirements.Hard Skills
High School diploma or GED
Minimum 1 year of experience as an Associate Operations Coordinator
Ability to work evenings and/or weekends (select roles only)
Minimum two years of call center, customer service, or transportation/logistics experience (for external postings)
Proficient in Microsoft Office Suite
Soft Skills
Demonstrated communication skills
Prioritization and time management skills
Attention to detail
Values a diverse and inclusive work environment
Job TypeThis is a Contract-to-Hire position with a duration of 750 Hour(s).Work SiteThis is a fully on-site position in Eden Prairie, Minnesota.Work EnvironmentWe are committed to providing an inclusive environment free from harassment and discrimination where all employees feel welcomed, valued, and respected. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. This commitment increases creativity and innovation, drives business growth, and enables engaged and thriving teams.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
