DescriptionWhat You'll DoThis role ensures the timely delivery of daily service requirements by supervising a team of technicians and gate operation personnels in overseeing day-to-day intermodal gate operations at a designated intermodal facility. This employee will also be responsible for maintenance and repair of Automated Gate System (AGS) and other solutions based on technology to ensure the highest level of operational performance for the solutions REMRPEX provides, in a fast-paced outdoor environment.Responsibilities
Act as subject matter expert in intelligent gate operations, Synapse AGS Clerk Console, Visibility, Class 1 Railroad terminal operating systems (TSS, Oasis, ITOS, OBI, etc.), Occularis, Global Monitoring System (GMS) and any new application as needed.
Manage staff scheduling, including work assignments and rotations, vacations, breaks, and coverage for absent employees
Lead efforts at intermodal terminal and Remote Operations Center (ROC) to resolve complex operations problems
Create, communicate, and execute strategic operational plans to ensure daily success of salaried and hourly staff
Ensure that AGS hardware and software are maintained to meet or exceed the client Service Level Agreement (SLA)
Facilitate the interview process for new hires and provide feedback and insight to REMPREX upper management
Conduct Coach and Counsel sessions with staff and administer appropriate discipline as needed
Ensure that supervisors conduct daily Safety Briefings and inform staff of shift updates
Lead efforts to generate employee goals and review points
Attend Yard Audit, Site Safety, and Senior Hub Management meetings
Manage the input, review, and analysis of performance metrics
Help all supervised employees improve and maintain performance levels
Organize regularly scheduled meetings to enhance staff and management understanding of the strategic terminal plan and specific KPIs.
What You'll NeedRequired
High school diploma or GED required
Valid driver’s license with a clean motor vehicle record (MVR)
Minimum of three years’ work experience in the intermodal industry
Demonstrated experience managing multiple staff members
Flexible schedule that can adapt to extended or adjusted hours as needed
Strong ability to analyze and solve problems quickly and implement procedural changes in a stressful environment
Ability to mentor, teach, and build team ability so as to ensure team and terminal success
Excellent time management and multi-tasking skills
Ability to accurately perform arithmetic computations
Strong written and oral communication skills
Attention to detail
Strong professionalism
Ability to adapt to rapidly changing customer requests and requirements, seasonal variances in workload, and industry needs and requirements
Proven ability to maintain confidential information
Ability to proactively and strategically enhance, not just maintain, overall terminal performance
Commitment to modeling REMPREX and client rules and regulations
Strong background in interacting with, managing, and growing technologies that support the terminal and its operations.
Strong knowledge of Microsoft Office
Preferred
Associate or bachelor’s degree in a related field
Ability to lift up to 50Ibs
Ability to work in presence of loud machinery
Location
This role is based out of Minneapolis, MN 55418
This role requires employees to be on-site during designated shifts
Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values below:
Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve.
Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard.
Innovation | We challenge conventional thinking to continually improve the products and services we offer.
Transparency | We say what we mean, mean what we say, and do what we say we’ll do.
Who is REMPREX and Why Are We Hiring?Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. Click here to see it for yourself! (https://www.youtube.com/watch?v=hqWldjaEqk&t=95s) As we continue to rapidly grow, we’re looking for operations managers that can exceed our customer needs and help us to remain a leader in our industry, delivering exceptional service in all that we do – that’s where you come in!Ready to build your career with an industry leader?REMPREX is the one intermodal logistics company that truly does it all and whether you are looking to make an impact on our front line in Operations or ready to contribute your expertise to one of our professional corporate areas like Information Technology, Account & Finance, Human Resources or Client Services, our highly innovative, rapidly growing enterprise provides everything you need to build a rewarding career. If you are a builder at heart, enjoy solving problems, taking the initiative, pitching in where needed, are always up for a challenge, we encourage you to explore your future with REMPREX and apply today!If this role isn't what you're looking for, please consider other open positions. (https://recruiting2.ultipro.com/REM1009REMP/JobBoard/9413b810-142c-419b-81e1-2bfb9dad0157/?q=&o=postedDateDesc&w=&wc=&we=&wpst=)REMPREX is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E-Verify program in certain locations, as required by law. As part of our pre-employment process, we do require successful completion of a background and drug screening.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
