commercial print customer project coordinator.
st paul , minnesota
posted today
job detailssummary
$45,000 - $52,000 per year
permanent
associate degree
category business and financial operations occupations
referenceAB4583310
job detailsDo you have proven administrative, operational, and customer service experience; specifically in the printing industry? Do you enjoy coordinating multiple types of print job requests from receipt to delivery? You will interact with sales, production, estimators, clients, and senior management. You are the glue that brings all the specialists (sales, estimators, production, clients) together. You are the point person ensuring the quality of the finished print product is delivered on time. This is an exceptional opportunity for the office administrative professional who thrives in a fast-paced, multi-tasked, close-knit, casual environment. A high percentage of team members have made this their forever workplace!salary: $45,000 - $52,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: AssociateResponsibilitiesAs a Printing Customer Service Representative and Project Specialist, you will work with customers, sales managers, and the print production team to create and deliver products and services that exceed job specifications.
Manage the flow of print projects from receipt to delivery
Receive approved quotes from the sales team
Recalculate and review quote details for accuracy and adherence to client company specifications
Coordinate final quote details with the sales estimating team
Create production tickets using the estimate information
Manage specific project requests with customers
Communicate project changes to sales and production teams
Coordinate with production to ensure customer requirements are met
Monitor the quality and progress of assigned jobs to ensure that due dates are met
Communicate with customers, sales, and production teams regarding scheduling and job questions
Provide feedback to customers, sales, production, and leadership regarding issues affecting the quality and timely delivery of the project
Perform quality checks and provide proof or samples to customers.
Prepare invoices for billing of completed jobs
Work closely with sales representatives to ensure customer retention and to gain new customers
Skills
Customer Service (3 years of experience is required)
Active Listening
Follow-up (2 years of experience is required)
Basic Software Skills (2 years of experience is required)
Printing Industry Exp (1 year of experience is preferred)
Telephone Etiquette
Invoicing
Analytical Thinking
Client Service (1 year of experience is required)
Business Coursework (2 years of experience is required)
Written Communication (2 years of experience is required)
Detail Orientation (2 years of experience is preferred)
Job Costing
Problem Solving (2 years of experience is required)
Prioritizing (2 years of experience is required)
Time Management (2 years of experience is required)
Microsoft Office (2 years of experience is required)
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.JKjennifer kleven
jennifer.kleven@randstadusa.com
