Working Title: Vendor Support HelplineJob Class: State Program AdministratorAgency: Mn Management & Budget
Job ID : 79691
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 08/24/2024
Closing Date : 09/13/2024
Hiring Agency/Seniority Unit : Mn Management & Budget
Division/Unit : Vendor Support
Work Shift/Work Hours : Not Applicable Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $23.63 - $34.18 / hourly; $49,339 - $71,367 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.If you thrive on giving excellent professional level customer service, are technically savvy, and enjoy problem solving, we may have the opportunity for you!This position is part of a help desk team that answers live phone calls and returns emails to suppliers looking for assistance with their supplier account. This position will also assist with updating supplier account information and approving new suppliers. In addition, this position responds to and recommends solutions to problems encountered by suppliers using SWIFT. This position will also lead an initiative to compile mailings to push for more of the states suppliers to use electronic payments.Minnesota Management and Budget (MMB) state agency serves the people of Minnesota by providing the state with leadership and guidance to support efficient and effective government, a world class workforce, and responsible financial management.Minimum Qualifications
Two (2) years of para-professional/technical level experience using a large, complex automated accounting/payroll system, such as the State of Minnesota’s Statewide Integrated Financial Tools (SWIFT) system.
An Associate's degree in accounting or a related field AND at least one (1) year of para-professional/technical level experience using a large, complex automated accounting/payroll system, such as the State of Minnesota’s Statewide Integrated Financial Tools (SWIFT) system may substitute for 6 months of experience.
Bachelor's degree in accounting or a related field with the equivalent accounting coursework may substitute for 1 (one) year of experience.
Experience must include:
Customer service skills
Proven communication skills
Administrative and organizational skills
Experience with Microsoft Office Suite products, such as Word, Excel, and Access
Proficiency in the use of word processing and spreadsheet software
Ability to navigate multiple software applications and databases.
Proven analytical and research skills to solve problems, make recommendations and initiate corrective actions.
Preferred Qualifications
Experience/understanding of the state’s Accounting/Procurement system (SWIFT)
Bachelor’s degree in business/accounting related field.
Experience working in a call center
Additional RequirementsMinnesota Management and Budget will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
