Volunteers of America is seeking a Supportive Services for Veteran Families (SSVF) Intake Coordinator to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness.
Essential Functions:
- Conduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program.
- Conduct a formal assessment of Veterans to establish program eligibility.
- Perform intake/enrollment workflow for eligible Veterans in the case management software system.
- Maintain case management data in the Homeless Management Information System, case management and other data systems as needed.
- Ensure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates.
Required Qualifications:
- Associate's Degree with a minimum of two years of case management experience or closely related experience; Or
- High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience.
- Valid driver's license.
- Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems.
Preferred:
- Bachelor's Degree in human services, behavioral science, or related field.
- Minimum of one year of case management experience.
Hours:
This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel:
Traveling to various communities to perform Veterans outreach actions will be necessary with this position. Travel will also be required for training.
Equal Opportunity Employer.
