Job Title: Client Support Specialist/Order Entry Job Description Promptly enter purchase orders to meet or exceed the agreed service levels. Partner with Leads to guarantee achievement of service level agreements. Ensure order entry, order tracking, and delivery are on track, and orders are completed in full, providing status updates throughout the process. Identify gaps in processes and partner with the customer experience team to resolve. Ensure actions align with AAT strategy. Escalate issues as they arise in a timely manner to ensure agility and responsiveness.Hard Skills
3+ years of experience in customer operations, order entry within manufacturing or distribution
Bachelor's Degree required
Experience with an ERP System
Job TypeThis is a contract position with a duration of 3 Month(s) minimum. There is potential for this role to be extended. Work SiteThis is a fully on-site position in Fairfield, New Jersey.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
