You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.Job Summary As a Product Manager in Secure Commerce, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and provide top-tier client experiences. With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. In this role you will be responsible for the full product development lifecycle, defining and shipping a product that is offered to the >170M Amazon Prime US customers among a growing list of business partners.Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Define the vision and strategy for product initiatives and features
Partner closely with Technology, Design, and Analytics teams to lead product development efforts.
Define features and communicate requirements to engineering in clearly written documentation
Monitor against plans for future, identify and scope implementation paths for needed enhancements, and create remediation plans when needed.
Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance.
Manage product backlog, production support, issue & defect resolution, and prioritization
Collaborate with a team of cross-functional partners to improve risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience in product management for API-based products
Passion for understanding customer needs and demonstrated ability to build digital products
Ability to think strategically while still being comfortable diving into the details required to improve execution
Excellent verbal and written communication
Show success in collaborating with cross-functional teams, influencing and driving decisions
Demonstrate managing risk and controls
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Bachelors or master's in computer science, business management, or comparable field of study
Flexibility to work Eastern Standard Time (EST) hours
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransBase Pay/SalaryJersey City,NJ $118,750.00 - $200,000.00 / year; New York,NY $118,750.00 - $200,000.00 / year
