We are a fast paced home improvement contractor looking for a talented and reliable Office Administrator to join our team. Experience in the home improvement industry a MUST!
You are confident, detail-oriented and highly organized, with a knack for building processes and communicating effectively. You work well independently and can juggle multiple tasks at one time. You play a key role in helping our teams stay efficient and organized so we can best serve our customers!
Responsibilities:
Customer management from initial contact through job completion;
Respond to customer inquiries timely and professionally;
Work Order management including reviewing, confirming, ordering and delivery of job materials from various vendors;
Prepare operational reports and schedules to ensure accuracy and efficiency
Handle invoicing and collections process;
Assist customers in choosing hardware, countertops and other supplies in our showroom and place material orders for upcoming jobs;
Schedule and coordinate various aspects of customer projects with sub contractors.
Qualifications: 2+ years of office management, have strong attention to detail, solid organization, and time management capabilities which are necessary skills for this position. You must have outstanding written and verbal communication skills. You must be confident, self-motivated and possess the ability to manage multiple priorities at the same time. You MUST be comfortable with direct customer contact and be able to work independently.
You will report directly to the business owners.
General computer proficiency required. Training in our CSM will be provided.
