Description Our client has a great opportunity for a Customer Service/Account Manager to join their growing team in their Parsippany NJ office. Responsibilities of the Customer Service/Account Manager include but are not limited to:
Process RFQ and orders;
Build and maintain long-lasting customer relationships;
Make cold calls;
Generate sales with new leads and increase turnover with existing accounts;
Hit and exceeds sales targets and customers quotas;
Provide support to the Outside Sales Representatives, and assist management processing customers’ orders
Present realistic forecasts and strategic business plans to the management team;
Answer phone calls
Convey messages, and monitor the e-mails flow
Provide technical support to customers
Data entry
Requirements
Candidates applying to this position are required to have the following:
Precision, responsibility, ability to use time efficiently,
Knowledge of metric system and foreign currency conversion is a plus,
Experience in sales/customer service is preferred
Ability to reply to customers in a timely manner, both via email and via phone
Must be multi-tasking and able to prioritize,
Must be a Team player,
Must be proficient with computer and OFFICE package, in particular OUTLOOK and EXCEL,
Experience with CRM tools such as SAP or SALESFORCE is preferred,
Must be good in math and need to speak perfect English,
Must have valid driver’s license and reliable car.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
