Veterinary Technician Supervisor:We are seeking a highly experienced Veterinary Technician to join our leadership team as a Veterinary Technician Supervisor.Under direction from the Hospital Administrator & Medical Director, the Veterinary Technician Supervisor performs a wide range of difficult-to-complex technical & administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective day to day business operations.Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality medicine and customer service.Skills and Qualifications:Excellent knowledge of veterinary medicine, client service, and communication center operations.Strong organizational skills.Strong client relations and interpersonal skills.Intermediate to expert computer skills.Excellent oral and written communication skills.Strong supervisory skills.Self-starter and team player.Ability to lift up to 40 pounds.2 years of supervisory experience preferred.2 years of experience in the veterinary field preferred.The schedule for this position will be based on the needs of the business. Supervisor will have a flexible schedule to ensure coverage which include days, overnights, weekends and holidays if applicable.Job Responsibilities :All day to day veterinary technician duties.Implementing department policies and procedures.Scheduling staff and conducting team meetings.Accurately handling and recording controlled drugs.Record keeping.Facility maintenance.All applicants must be dedicated to creating a healthy work environment where all employees are elevated, empowered and enjoy what they do.Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of technical & client service for the organization.Assist Hospital Manager with day to day operations.Resolve informal client complaints, maintain and report on these issues to the hospital manager.Responsible for the efficient day-to-day running of the back of the hospital to include enforcement of policies, procedures and protocols.Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and technical & client service needs to the hospital manager.Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients.Coach employees and direct reports.Assist in the development and delivery of employee evaluations for the technical staff with hospital manager.Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business.Handle communication of financial information to clients and doctors.Act as a liaison between the technical staff, doctors, and client service representatives.VCA offers competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).Location Description:VCA VetCare is a well-established, hybrid hospital located in Albuquerque, New Mexico.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
