We are seeking a highly organized and detail-oriented full-time Operations Coordinator to join our team at a thriving Vacation Rental and Property Management company in Santa Fe, NM. The ideal candidate must possess excellent communication skills, strong computer proficiency, and the ability to manage multiple tasks efficiently.
Key Responsibilities
Internal Communication:
Coordinate and manage internal correspondence among team members
Maintain and update company databases and filing systems
External Communication:
Serve as the primary point of contact for guests and owners addressing inquiries and resolving issues
Manage communication with vendors, contractors, and service providers
Handle booking confirmations, check-in/check-out procedures, and guest feedback
Software Management:
Utilize various software platforms to manage day-to-day business operations
Update and maintain property listings across multiple vacation rental platforms
Administrative Tasks:
Manage office supplies inventory
Perform other administrative duties as assigned
Be ready to support our operations team in the field as needed
Qualifications
2+ years of experience in an administrative role, preferably in hospitality or property management
Exceptional verbal and written communication skills
Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Basic understanding of website content management systems
Comfort with cloud-based file storage and sharing platforms (e.g., Sharepoint, Dropbox)
Ability to quickly learn and adapt to new software systems
Experience with property management software and vacation rental platforms is a plus
Ability to multitask and prioritize in a fast-paced environment
Excellent customer service skills and professional demeanor
Strong attention to detail and problem-solving abilities
Strong math skills required
Bookkeeping experience preferred
