DescriptionThe AWS Commerce Platform (Pricing) Onboarding Team is looking for a Business Analyst to join our team in New York, NY, USA.AWS Commerce Platform (CP) provides the back and front-end services that enable AWS service teams to sell and AWS customers to purchase AWS services, understand and manage their infrastructure costs. The team, CP Onboarding, is responsible for supporting AWS service teams onboarding to CP platform and delivering pricing pages and calculators to external customers.The Business Analysis in our team, build tools for helping customers understand and estimate AWS costs. We have a simple idea that AWS pricing can be made easy to understand and we win when our customers make informed purchasing decisions. We are looking for a Business Analyst to learn individual service team pricing models, understand how their data is represented in the AWS Price List API, prototype excel based calculators, and finally onboard them to our calculator and pricing platforms.In this role you’ll be a point of contact for individual service teams, read pricing examples and technical documentation, analyze pricing spreadsheets, prototype calculators in excel, and use internal tools to onboard service teams. Most importantly, you’ll be helping to define the processes and tools, including operational reporting you need to be successful in this role. You will leverage your strong understanding of business operations to define KPIs, establish relevant data collection processes and build an operational dashboard.Key job responsibilities-Be a subject matter expert – develop deep knowledge of our platform, dependencies on other systems and influence our roadmap; act as a trusted adviser for our customers and turn customer requirements into feature specifications. Routinely present actionable recommendations based on pricing data analysis.-Define data collection and reporting mechanisms architecture; own development and maintenance of an operational KPI dashboard and reports.-Coordinate and manage user acceptance testing.-Managing support and training for end user.-Champion our pricing platform, drive awareness and accountability to ensure consistent pricing exploration experience for all AWS customers.A day in the lifeWe are looking for a new teammate who is enthusiastic, empathetic and reliable, someone to help maintain a positive team culture while building for our customers.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are open to hiring candidates to work out of one of the following locations:New York, NY, USABasic Qualifications
3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Experience with SQL
Bachelor's degree or equivalent
3+ years of relevant professional experience as a Business Analyst, BI Program Manager or related role
Preferred Qualifications
Experience in scripting languages (python) for parsing and data analysis
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
Ability to recognize the real intentions driving feature requests and recommend optimal technical and business solutions
Project/Program management certification
Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,500/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
