Tierra Educational Center is a local, family-owned, Spanish language center providing Spanish classes for adults from a wide range of professions and backgrounds. We are seeking an administrative assistant to manage our front desk, providing support to our students and staff, and helping coordinate the wide range of Spanish classes we offer. Our ideal candidate is a proactive, outgoing, detail-oriented, and highly organized individual with exceptional communication and customer service skills who will be highly capable of executing tasks independently while coordinating work with supervisors.
RESPONSIBILITIES INCLUDE:
-Work in-person at our center in NE Portland at a set schedule every weekday.
-Provide friendly customer service in all front-desk communications - by phone, email, and in-person.
-Answer questions about our Spanish course offerings to prospective students.
-Serve as liaison in communications between students, instructors, and directors.
-Manage and record student registrations.
-Coordinate and manage instructor calendars.
-Organize and manage class rosters and attendance records.
-Support the logistical coordination of group and private classes.
-Perform outreach to inform current, past, and potential students about upcoming course offerings.
-Maintain presence on social media to promote class offerings and attain new followers.
-Work with supervisors to innovate public relations practices and expand channels of communication with the public.
-Maintain tidiness of work area, some light cleaning tasks.
REQUISITE EXPERIENCE AND SKILLS:
-Bachelor’s degree or equivalent combination of education and experience.
-Relevant work experience in an administrative setting is highly valued.
-Demonstrated ability to efficiently execute and prioritize work tasks, and to adapt to periods of both heavy and light workloads .
-Self-motivated with a strong work ethic and initiative to achieve best results.
-Exceptional organizational skills and attention to detail.
-Excellent writing and oral communication skills, ability to convey information effectively, maintain confidentiality, and apply discretion.
-Outstanding customer service skills and phone etiquette.
-Demonstrated computer proficiency. Familiar with Zoom and Google suite including Google calendar, spreadsheets, and contacts; comfortable managing numerous documents for different kinds of data.
-Strong and accurate typing skills.
-Authentic interest in Spanish language and culture, Spanish language skills is a plus but not required.
POSITION DETAILS:
This position offers a minimum of 30 hours per week, M-F. The schedule will be in the afternoon/ evening Mon-Thu, Fri hours may have an earlier start or be a shorter shift. Work schedule to be determined upon hiring. Compensation is $21-$24/hr to start depending on qualifications and experience. Employment benefits include comprehensive health plan and paid time off.
APPLY:
To apply for this position, please go to https://tierracenter.com/admin-apply and submit the following:
1. A cover letter detailing what interests you about this particular job position and what skills and qualities you have that would make you a great fit to be Tierra's administrative assistant.
2. Your resume
We review all applications submitted through the above link at our webpage, and will contact only those candidates whose skills, experience, and qualifications meet our requirements for the position.
Applications submitted without an original cover letter or resume won't be considered. No calls or walk-ins please.
Tierra Educational Center is an Equal Opportunity Employer.
