Job Summary:Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment and providing best in class customer service. Ensure compliance with DOT regulations and responsible for all drivers compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Incumbent The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts, weekend shifts, and ensuring that coverage is accounted for.Job Description:Account will be located in Blakeslee, PAKey Responsibilities:
Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
Qualifications:Minimum Qualifications:
High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
Strong professional communication skills applied internally and externally
Proven experience in establishing and maintaining healthy working relationships
Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
Ability to process information with high levels of accuracy
Accurately analyze situations and reach productive decisions based on informed judgment.
Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
Ability to manage multiple competing priorities.
Ability to consistently travel to account & customer locations
Ability to adapt to a dynamic work environment and shifting priorities and directives
Experience in holding people accountable & conducting difficult conversations
Ability to perform in a stressful and high-pressure work environment
Preferred Qualifications:
Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience
This position is not eligible for employment-based sponsorship.Education:Bachelors: Business Administration/Management, Bachelors: Transportation Logistics, High School (Required), Bachelors: Supply Chain Management, GED (Required)Work Experience:Transportation/Logistics, Military, Business Administration, Customer Service/Account ManagerJob Opening ID:00565869 Transportation Manager II (Evergreen) (Open)J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.
