Description We are offering a contract to hire employment opportunity for a Front Desk Coordinator in Greenville, South Carolina, within the Construction/Contractor industry. The role involves managing front desk operations, handling inbound calls, and maintaining precise data entry tasks. Responsibilities: Manage front desk operations ensuring efficient and smooth workflows Handle and direct all incoming calls professionally Enter data accurately into the computer system Respond to customer inquiries promptly and professionally Monitor customer accounts and take appropriate action as necessary Maintain precise records of customer interactions and transactions Address customer complaints and escalate to management when necessary Coordinate with other team members to ensure seamless operations Continuously update skills and knowledge to improve performance and efficiency Maintain a professional and friendly demeanor while interacting with customers and colleagues. Requirements Must have experience in answering inbound calls in a professional manner. Proficiency in computer data entry and management is required. Strong skills in data entry and data organization are necessary. Previous experience in a front desk or receptionist role, preferably in the construction or contractor industry, would be advantageous. Excellent communication and interpersonal skills are essential. Must be able to multitask, prioritize, and manage time effectively. A high school diploma or equivalent is required. Must have a good understanding of office administration and basic bookkeeping practices. Familiarity with office software (e.g., MS Office) and equipment (e.g., fax machines, printers, etc.) is expected. Should demonstrate strong customer service skills and professional attitude at all times. Ability to handle sensitive information confidentially is crucial. Should be able to work independently as well as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
