What you'll bringYou have experience in cash collections or accounts receivable. You manage collection procedures, engage customers on payment issues, and track key AR metrics with limited oversight. You build trust through clear communication, bring emotional intelligence to every interaction, and solve complex problems with a customer-focused mindset. Knowledge of AR processes, and collections best practices  Familiarity with Cash Collections, DSO and reconciliation (Contract -analysis)  Proficiency with Microsoft Office; ERP or collections software experience is a plus Strong communication and negotiation skills for clients across MEA and EMEA markets  Ability to manage multiple priorities and deliver results consistently  A practical approach to AI — you apply automation tools, craft effective prompts, and ensure quality of AI-generated outputs  What you'll buildYou'll own defined collections portfolios and drive timely payments within the SOX framework, partnering with customers and internal teams to resolve payment issues. Execute collection procedures across Strategic Business customer segment Engage customers to resolve payment disputes using strong negotiation and problem-solving  Monitor AR, Total Cash Collected, DSO, and CEI metrics to identify trends and anomalies  Reconcile payments with accounting teams and resolve billing discrepancies  Facilitate payments through technology to minimize reconciliation errors  Identify opportunities to improve collections workflows and drive efficiency Where you belongYou'll join the Strategic Finance team covering the Middle East and Africa within EMEA. The team values analytical rigour, customer orientation, and a proactive collections approach. This role offers real exposure to collections strategy, automation, and data-driven performance monitoring.  
