ReceptionistWe are seeking a polished and professional receptionist to join our team! You will be supporting our client, an international software company, at their upscale Downtown Austin location.Job DescriptionKey Responsibilities:● Demonstrate continuous effort to improve service delivery and customer service levels.● Work cooperatively and jointly with internal departments and external vendors to provide high-level customer service to staff.● Plan and manage guest services operations in the ATX office following global standards.● Accommodate all Front of House areas ensuring they are presentable at all times.● Provide a warm and friendly welcome to all customers and visitors to the buildings, actively engaging with each individual.● Provide assistance and direction according to customer requests, and help navigate through local amenities and services.● Adhere to building WHS policies and procedures including emergency procedures.● Triage workplace tickets.● Manage shipping and receiving.● Manage security/access cards.● Utilize the visitor management system effectively to ensure a smooth check-in and check-out process.● Provide general administrative and clerical support: create and maintain playbooks, trackers, progress pages, etc.● Understand and complete all required duties in the requested time frame.● Provide guidance during daily operations and emergencies.Required Skills & Experience● 1-2 years in a customer service-oriented position in a corporate environment● Exceptional written and verbal communication and interpersonal skills● Highly organized and detail-oriented professional who is able to work within a team or independently● Sound computer skills (GSuite, Canva) including willingness to learn internal software products and tools● Customer service-driven approachWork EnvironmentLuxury upscale office environment in Downtown Austin! Monday - Friday 8:00am - 5:00pm About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
