A-Plus Air Conditioning & Home Solutions – Austin, TX
Full-Time In-Person $18–$22/hr
A-Plus Air Conditioning & Home Solutions, a locally owned and family-run business serving Austin since 1977, is looking for an experienced Office Administrator for our Home Repair & Remodel department.
This is not a generic data-entry or medical office role. We are looking for someone who has supported construction, remodeling, HVAC, plumbing, electrical, or other home-service field crews and understands how jobs move from call to completion.
Position Overview
You will be the office “hub” for our Home Repair & Remodel team—supporting customers, technicians, and subcontractors while keeping schedules, paperwork, and communication organized and accurate.
You’ll help make sure jobs stay on track from the first call to the final follow-up.
Key Responsibilities
Answer and route incoming calls with a professional, friendly attitude
Schedule and coordinate handyman, remodel, and repair appointments
Dispatch and support field crews; adjust schedules as jobs change
Communicate clearly with customers, technicians, and subcontractors
Create and manage job files, estimates, invoices, and project notes
Confirm upcoming appointments and consultations
Perform follow-up calls on completed jobs and open estimates
Assist with permits, materials coordination, and vendor communication as needed
Support other office departments as part of a small, collaborative team
In our small office, everyone wears multiple hats. You’ll be involved in many parts of the process, not just one narrow task.
Who We’re Looking For
Required:
1+ year experience in an office role supporting construction, home services, HVAC, plumbing, electrical, remodeling, or similar trades
Strong customer service and phone communication skills
Comfortable working in a busy, fast-paced environment with frequent schedule changes
Organized, detail-oriented, and able to follow through on open items
Confident using computers; able to learn new software (we’ll train on our systems)
Nice to Have (Preferred):
Experience with job scheduling/dispatch software or CRM
Familiarity with basic construction / home repair terminology
Experience reading or handling estimates, work orders, or invoices in a trades environment
If your background is primarily medical office only or data-entry only, this role will not be a good fit.
Schedule & Location
Full-time, in-person
Monday–Friday
Rotating Saturday morning shift once per month
Must reliably commute to Austin, TX 78757
Pay & Benefits
$18.00 – $22.00 per hour, depending on experience
Paid Vacation Days
Paid Personal Days
Paid Holidays
90% Company-Paid Health Insurance
Dental & Vision Insurance
SIMPLE IRA with company contributions
Supportive, family-oriented workplace
About Us:
A-Plus Air Conditioning & Home Solutions is a trusted HVAC and home repair company that has served Austin for nearly 50 years. We’re a small, close-knit team that believes in taking care of our customers and our employees. When you join us, you’re not just another number—you’re part of our company family.
Website: www.AplusAC.com
How to Apply
If you have office experience in construction or home services and want to be part of a long-standing Austin company, we’d love to hear from you.
Please submit your resume and a brief note describing your experience supporting field crews (HVAC, plumbing, remodeling, etc.).
