Lead Credit Risk Officer - Home Lending Servicing Risk

Lead Credit Risk Officer - Home Lending Servicing Risk

25 Jul 2024
Texas, Dallas / fort worth, 75201 Dallas / fort worth USA

Lead Credit Risk Officer - Home Lending Servicing Risk

About this role:Wells Fargo is seeking a Lead Credit Risk Officer within Home Lending Servicing Risk (HLSR), a part of the Home Lending Chief Risk Office (CRO) team. Learn more about the career areas and lines of business at wellsfargojobs.com .The Lead Credit Risk Officer is responsible for providing risk oversight of Home Lending Servicing, with a focus on the areas of Account Resolution (Collections) and Customer Service contact centers and Home Equity Line management operations. This HLSR professional will partner with Home Lending Servicing leadership, serving as key risk advisor for all risk types, including credit risk.In this role, you will:

Review business, operational, or technical challenges that require an in-depth evaluation of variable factors and utilize risk knowledge to issue resolutions on Servicing projects and initiatives

Use subject matter expertise and business knowledge to provide independent risk oversight and credible challenge on Front Line servicing process, emerging trends, and issues

Provide risk expertise and consulting to Home Lending Servicing, including the development of corrective action plans and effectively managing change

Collaborate with IRM partners to understand risk exposure in RAU coverage areas of Account Resolution and Customer Service, and Home Equity Line management operations

Evaluate the adequacy and effectiveness of strategy, policies, procedures, processes, systems, and internal controls

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Ability to work independently to meet risk area, projects and process deliverables, while leveraging solid understanding of the risk policies, procedures and compliance requirements

Lead and manage multiple concurrent initiatives

Work independently, and may partner with other risk professionals or business leaders to coordinate risk reporting or materials or mitigate risk for coverage areas

Lead complex initiatives including those that are cross-functional with broad impact and act as key participant in driving the company credit culture, desire, and business performance for Credit Risk

Review and analyze complex strategies, programs and policies with a direct and significant impact on credit risk appetite and culture

Receive direction from leaders

Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Interact with internal and external customers

Collaborate with business for oversight of risk management

Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics

Required Qualifications:

5+ years of Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Technical experience in SAS, SQL, or Tableau

Home lending experience with subject matter expertise in processes and risks associated with Contact center operations for Account Resolution (Collections) and Customer Service or other default servicing areas

Ability to analyze data or information, and summarize insights, and formulate recommendations based on review

Strong collaboration and communication skills. Ability to clearly and concisely communicate (both written and verbal) with business partners, peers and management and lead discussions.

Ability to effectively identify, evaluate, aggregate, and challenge risks - balancing the impact to customers, business, and bank.

Ability to work independent, and seek direction when appropriate; ability to formulate independent judgment and apply prudent risk mitigation principles

Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Ability to develop partnerships and collaborate with other business and functional areas

Effective problem-solving skills and the ability to research and analyze options and impacts of solutions, and recommend alternatives

Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Knowledge of Home Lending servicing systems, tools, and automated decisioning tools

Experience within other Independent Risk Management areas

Job Expectations:

This position offers a hybrid work schedule.

No relocation assistance is provided for this job.

Ability to work at one of the approved locations in the job posting.

This position is not eligible for visa sponsorship.

Posting Locations:

Dallas, TX

West Des Moines, IA

Minneapolis, MN

Charlotte, NC

St. Louis, MO

Tempe, AZ

Posting End Date:31 Jul 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-387904-1Updated: Thu Jul 25 05:54:47 UTC 2024Location: DALLAS,Texas

Related jobs

  • About this role:

  • Credit Risk Analyst

    , Dallas / fort worth,

    Company

  • BRCO Risk Partner Lead The Business Risk and Control Officers (BRCO) play a pivotal role in guiding the business to identify and understand risk exposures and the controls needed which are integral to reducing risk and safeguarding our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a role in Planning, Identifying, Assessing, Mitigating, Monitoring, and Reporting. BRCOs are members of the First Line of Defense (1LOD) who: Provide leadership and coaching to the 1LOD to proactively identify and effectively manage risks. Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories. Review, validate, and test 1LOD activities to ensure adequate control design and effective control operation. Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review. Drive two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle. Collaborate and coordinate across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness. Document, aggregate and report risk in accordance with the risk management lifecycle. The Business Risk and Control Office (BRCO) Risk Partner Lead for the Line of Business is responsible for engaging with 1LOD on the development and design of implementing new controls as well as changes to existing processes. Develops options and actions for control owners to perform that will result in improved controls and greater control effectiveness. Monitors controls, including advising on appropriate monitoring structures and conducts thematic analysis providing insights on drivers of risk and emerging risks. Position Responsibilities Business Partnerships Develops and maintains partnerships with the Line of Business process owners to provide end-to-end thought leadership through strategic consulting and providing expertise in control design that can lead to early identification and sustainable mitigation of risks. Inquiries about and builds deep familiarity with critical Line of Business processes to advise on controls. Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation. Collaborates with and supports other BRCO team members to ensure a robust and comprehensive implementation of Second Line of Defense (2LOD) frameworks within 1LOD. Depending on size of LOB and the number BRCO Risk Partners, may align support to specific leaders. Design Controls Engages in the development and design of implementation of new controls as well as changes to existing processes. Develops options and actions for control owners to perform that will result in improved controls and greater control effectiveness. Designs controls to fit for purpose, are relevant and primarily address the root causes of the risk, they should also be appropriate, covering the full extent and scope of the risk and its consequences, taking into consideration efficiency and cost-effectiveness as well as ensure they conform to relevant standards or regulatory requirements. Supports Line of Business process owners and ensures appropriate controls for new and changing processes are identified, risk assessed, documented, and implemented to mitigate risks and ensure all incremental risks have been captured. Drives adherence within 1LOD to enterprise-wide control design standards, policies, and frameworks. Engages with 2LOD to ensure risks and control results are in alignment with Comerica\'s objectives, all risk pillars, and risk appetite and provides 2LOD with regular updates. Monitoring and Analyzing of Controls Oversees Line of Business monitoring of controls, including advising on appropriate monitoring structures. Performs validation to demonstrate the remediation has effectively address root cause of issue, is effective and aligned with regulatory/audit expectations. Conducts thematic analysis providing insights on drivers of risk and emerging risks. A successful candidate will have the following knowledge and/or skills: Demonstrated knowledge of banking industry products, services, and workflows. Strong familiarity with critical business processes and controls, as well as overall business needs and objectives, for the Line of Business. Strong track record of driving timely and effective issue resolution in a financial services context. Deep expertise and ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies. Ability to establish authority, influence stakeholders, and productively debate issues (e.g., credible challenge) at all levels including without direct reporting responsibility. Ability to build strong relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals. Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences. Ability to apply sound judgment and appropriately escalate concerns and issues. Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change. Ability to gather, analyze and interpret large datasets from various sources. Strong analytical and critical thinking skills with high attention to detail and accuracy. Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Self-starter, able to work independently, flexible and can navigate a complex organization. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

  • BRCO Risk Partner Lead The Business Risk and Control Officers (BRCO) play a pivotal role in guiding the business to identify and understand risk exposures and the controls needed which are integral to reducing risk and safeguarding our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a role in Planning, Identifying, Assessing, Mitigating, Monitoring, and Reporting. BRCOs are members of the First Line of Defense (1LOD) who: Provide leadership and coaching to the 1LOD to proactively identify and effectively manage risks. Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories. Review, validate, and test 1LOD activities to ensure adequate control design and effective control operation. Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review. Drive two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle. Collaborate and coordinate across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness. Document, aggregate and report risk in accordance with the risk management lifecycle. The Business Risk and Control Office (BRCO) Risk Partner Lead for the Line of Business is responsible for engaging with 1LOD on the development and design of implementing new controls as well as changes to existing processes. Develops options and actions for control owners to perform that will result in improved controls and greater control effectiveness. Monitors controls, including advising on appropriate monitoring structures and conducts thematic analysis providing insights on drivers of risk and emerging risks. Position Responsibilities Business Partnerships Develops and maintains partnerships with the Line of Business process owners to provide end-to-end thought leadership through strategic consulting and providing expertise in control design that can lead to early identification and sustainable mitigation of risks. Inquiries about and builds deep familiarity with critical Line of Business processes to advise on controls. Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation. Collaborates with and supports other BRCO team members to ensure a robust and comprehensive implementation of Second Line of Defense (2LOD) frameworks within 1LOD. Depending on size of LOB and the number BRCO Risk Partners, may align support to specific leaders. Design Controls Engages in the development and design of implementation of new controls as well as changes to existing processes. Develops options and actions for control owners to perform that will result in improved controls and greater control effectiveness. Designs controls to fit for purpose, are relevant and primarily address the root causes of the risk, they should also be appropriate, covering the full extent and scope of the risk and its consequences, taking into consideration efficiency and cost-effectiveness as well as ensure they conform to relevant standards or regulatory requirements. Supports Line of Business process owners and ensures appropriate controls for new and changing processes are identified, risk assessed, documented, and implemented to mitigate risks and ensure all incremental risks have been captured. Drives adherence within 1LOD to enterprise-wide control design standards, policies, and frameworks. Engages with 2LOD to ensure risks and control results are in alignment with Comerica\'s objectives, all risk pillars, and risk appetite and provides 2LOD with regular updates. Monitoring and Analyzing of Controls Oversees Line of Business monitoring of controls, including advising on appropriate monitoring structures. Performs validation to demonstrate the remediation has effectively address root cause of issue, is effective and aligned with regulatory/audit expectations. Conducts thematic analysis providing insights on drivers of risk and emerging risks. A successful candidate will have the following knowledge and/or skills: Demonstrated knowledge of banking industry products, services, and workflows. Strong familiarity with critical business processes and controls, as well as overall business needs and objectives, for the Line of Business. Strong track record of driving timely and effective issue resolution in a financial services context. Deep expertise and ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies. Ability to establish authority, influence stakeholders, and productively debate issues (e.g., credible challenge) at all levels including without direct reporting responsibility. Ability to build strong relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals. Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences. Ability to apply sound judgment and appropriately escalate concerns and issues. Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change. Ability to gather, analyze and interpret large datasets from various sources. Strong analytical and critical thinking skills with high attention to detail and accuracy. Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Self-starter, able to work independently, flexible and can navigate a complex organization. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

  • BRCO Risk Partner Lead The Business Risk and Control Officers (BRCO) play a pivotal role in guiding the business to identify and understand risk exposures and the controls needed which are integral to reducing risk and safeguarding our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a role in Planning, Identifying, Assessing, Mitigating, Monitoring, and Reporting. BRCOs are members of the First Line of Defense (1LOD) who: Provide leadership and coaching to the 1LOD to proactively identify and effectively manage risks. Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories. Review, validate, and test 1LOD activities to ensure adequate control design and effective control operation. Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review. Drive two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle. Collaborate and coordinate across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness. Document, aggregate and report risk in accordance with the risk management lifecycle. The Business Risk and Control Office (BRCO) Risk Partner Lead for the Line of Business is responsible for engaging with 1LOD on the development and design of implementing new controls as well as changes to existing processes. Develops options and actions for control owners to perform that will result in improved controls and greater control effectiveness. Monitors controls, including advising on appropriate monitoring structures and conducts thematic analysis providing insights on drivers of risk and emerging risks. Position Responsibilities Business Partnerships Develops and maintains partnerships with the Line of Business process owners to provide end-to-end thought leadership through strategic consulting and providing expertise in control design that can lead to early identification and sustainable mitigation of risks. Inquiries about and builds deep familiarity with critical Line of Business processes to advise on controls. Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation. Collaborates with and supports other BRCO team members to ensure a robust and comprehensive implementation of Second Line of Defense (2LOD) frameworks within 1LOD. Depending on size of LOB and the number BRCO Risk Partners, may align support to specific leaders. Design Controls Engages in the development and design of implementation of new controls as well as changes to existing processes. Develops options and actions for control owners to perform that will result in improved controls and greater control effectiveness. Designs controls to fit for purpose, are relevant and primarily address the root causes of the risk, they should also be appropriate, covering the full extent and scope of the risk and its consequences, taking into consideration efficiency and cost-effectiveness as well as ensure they conform to relevant standards or regulatory requirements. Supports Line of Business process owners and ensures appropriate controls for new and changing processes are identified, risk assessed, documented, and implemented to mitigate risks and ensure all incremental risks have been captured. Drives adherence within 1LOD to enterprise-wide control design standards, policies, and frameworks. Engages with 2LOD to ensure risks and control results are in alignment with Comerica\'s objectives, all risk pillars, and risk appetite and provides 2LOD with regular updates. Monitoring and Analyzing of Controls Oversees Line of Business monitoring of controls, including advising on appropriate monitoring structures. Performs validation to demonstrate the remediation has effectively address root cause of issue, is effective and aligned with regulatory/audit expectations. Conducts thematic analysis providing insights on drivers of risk and emerging risks. A successful candidate will have the following knowledge and/or skills: Demonstrated knowledge of banking industry products, services, and workflows. Strong familiarity with critical business processes and controls, as well as overall business needs and objectives, for the Line of Business. Strong track record of driving timely and effective issue resolution in a financial services context. Deep expertise and ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies. Ability to establish authority, influence stakeholders, and productively debate issues (e.g., credible challenge) at all levels including without direct reporting responsibility. Ability to build strong relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals. Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences. Ability to apply sound judgment and appropriately escalate concerns and issues. Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change. Ability to gather, analyze and interpret large datasets from various sources. Strong analytical and critical thinking skills with high attention to detail and accuracy. Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Self-starter, able to work independently, flexible and can navigate a complex organization. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

  • Specialty/Competency: Actuarial Services

  • Cyber Data Protection Manager

Job Details

Jocancy Online Job Portal by jobSearchi.