IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this job
This job is a member of the Information Technology Team within the Information Technology Division.
Responsible for providing technical direction and leadership in regards to the design, development, and deployment of solutions within our customer base. The technical lead comes up with innovative solutions for business and technical problems, creates and maintains technical specifications, as well as anticipates and acts upon issues that arise, providing alternate approaches and solutions, communicates decisions clearly, and sets the standard for highest quality of work.
What you'll do
Participates in all phases of the software development lifecycle and is responsible for the application design Designs, develops, and implements largescale, highly available applications
Collaborates with the architect to define the technical roadmap for the product, provide design and technical governance, and dictate technical standards, including software coding standards, tools, and platforms
Evaluates product requirements and proposes solutions considering the product's vision and the technology roadmap
Works closely with architecture to ensure decisions meet long term enterprise growth needs
Completes appropriate documentation for technical designs, processes engineering, and project decisions
Builds tools and patterns to accelerate development and delivery
Researches and implements new technologies and solutions to enhance current processes, security, and performance
Develops cross departmental services and applications in coordination with IT's central architecture team
Acts as the technical subject matter expert (SME) on the product
Evaluates new technologies and tools, leads POCs to prove new ideas, and champions good design practices
Mentors and coaches team members related to architecture, design, development, build, deployment, and maintenance of systems.
Troubleshoots and debugs complex issues, and identifies and implements solutions
Collaborates with production operations department to ensure deployments roll out smoothly and customer group support is met
Works extended hours, including nights and weekends, as needed in order to support the operation
All you'll need for successMinimum Qualifications- Education & Prior Job Experience
Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
5 years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies
Preferred Qualifications- Education & Prior Job Experience
Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
8+ years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies
3+ years of experience providing technical leadership
Airline industry experience, including Sabre, business processes, and supporting technologies
Skills, Licenses & Certifications
Knowledge and experience with the following:
Java SE, Java EE, or Spring
Object Oriented design principles
Java/Java EE design patterns, Microservices design patterns, EAI patterns, Scalable event-based (Cloud) design patterns/applications, and UML
Function as a Service (FaaS)
Relational databases and Non-relational (NoSQL) databases, preferably Document databases such as CosmosDB
Kafka and AMQP
Microservices architecture and Event-driven architecture
Diagnostics/Testing Tools, such as Azure Log Analytics, Azure App Insights, Dynatrace, and SOAP UI
Cloud technologies, preferably Azure
Python knowledge
Well versed in application design, development, automated testing and delivery in an agile environment
Strong understanding of PCI, SOX, PII, and security processes and standards
Familiarity with software configuration management/build processes
Ability to document the existing environment and develop the strategy and tasks to prepare for changes to the design, describing the technical functions, as well as the business functions involved
Ability to generate technical roadmaps
Ability to train and mentor team members
Ability to accurately investigate and document the details of the current and future system
Excellent analytical and technical problem solving skills
Experience working with Agile methodologies and tools
Experience in DevOps Toolchain methodologies, including TDD (test driven development), Continuous Integration, and Continuous Deployment
Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
Ability to thrive in a sense-of-urgency environment and leverage best practices
Ability to think strategically and develop tactical methods to achieve objectives and goals
Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources
Ability to foster and maintain productive working relationships with 3rd party vendors, including Sabre and DXC
Proven ability to keep multiple complex efforts moving forward quickly while exercising an appropriate level of discipline
What you'll getFeel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICYAmerican Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
