Admissions Specialist - P atient Access ServicesWe’re looking for a highly motivated, high energy and qualified Admissions Specialist to join our Texas Health family .If you have a servant heart and meeting new people sounds like fun- this is the place for you!Position Highlights· Work location: Texas Health Burleson 2750 SW Wilshire Blvd Burleson, TX 76028· Work hours: Full Time, 36 hours; Nights; Thursday, Friday & Saturday 6p-6:30aDepartment Highlights:· The Patient Access Representative assigned to the Emergency Room is a key member of the Patient Access Services team.· Fast-paced environment that requires quick thinking when dealing with emergency situations.· The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.· Team-oriented work environment with expanded resources from other Patient Access areas.· Cross-training opportunities within different areas of Patient AccessWhat You Will Do· Duties to include, but not limited to:
Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.
Why Texas Health?At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health is a great place to work.Here are a few of our recent awards:· Texas Health placed No.1 on the 2024 Fortune Best Workplaces in Health Care ™ list. Ranked No. 29 on Fortune ’s 100 Best Companies to Work For ® list – the highest among health systems recognized in 2024. Ranked No. 3 on Fortune ’s Best Workplaces in Texas ™ list — the highest health system and North Texas-based organization to receive this recognition this year.· Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)· “America’s Best Employers for Diversity” list by Forbes· A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®Additional perks of being an Admission Specialist:
Gain a sense of accomplishment by contributing in a teamwork environment.
Receive excellent mentorship, comprehensive training and dedicated leadership resources.
Enjoy opportunities for growth.
Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.orgHere’s What You Need:· Educationo H.S. Diploma or Equivalent required· Experienceo 1 Year Customer Service experience Req· Licenses and Certificationso CHAA - Certified Healthcare Access Associate Upon Hire PrefSkills and Abilities:· Requires good written, oral, and telephone communication skills.· Requires knowledge of general office equipment, PC’s and associated software packages.· Ability to type 35 WPM corrected for errors preferred.· General knowledge of medical terminology preferred.Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
