Customer Operations Support Rep

Customer Operations Support Rep

07 Aug 2024
Texas, Fortworth, 76101 Fortworth USA

Customer Operations Support Rep

Vacancy expired!

Job DescriptionInsight Global is seeking a professional to join a large Trucking financial services company in North Fort Worth on their Client Services team. This individual will primarily be responsible for 2 functions on the team, and communicating internally with multiple teams across the company. The first primary function will be working on credit disputes that come through the eOscar system from clients. You will be in charge of researching within the account to find the facts surrounding the dispute and returning the information into the eOcar system to be delivered to the clients. The second primary function will be account modification. This entails taking in change requests that come from other internal teams regarding client accounts. For example. updating addresses, making changes to the payment schedules, notating special cases, changing contact information etc. all within client accounts. The team is needing a great personality and someone who can adapt to changes within the organization since this role will touch on all internal teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .   To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsAdditional Skills:Strong written communicationDetail orientationTime managementMS Office experienceAbility to work in a fast pace involvementHigh School Diploma or Equivalent Required eOscar experienceCredit Dispute experience nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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Job Details

  • ID
    JC52258329
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Insight Global
  • Date
    2024-08-08
  • Deadline
    2024-10-07
  • Category

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