Guest Relations AttendantTexas Health Ft. Worth is seeking a Guest Relations Attendant. Is that you?Work location: Texas Health Fort Worth, 1301 Pennsylvania Ave., Ft. Worth, TX 76104Work hours: PRNDepartment highlights:Our department is Volunteer and Guest Services. We assist staff by providing non-clinical support through patient and guest wayfinding, information, deliveries, and any other non-clinical support in the entire hospital which is made up of 6 bed towers, 3 professional buildings or locations, and a free standing ER. Our goal is to provide the consumer a great patient/family/guest experience. We have a great working environment.Texas Health Harris Methodist Fort WorthTexas Health Fort Worth is an 851-bed Magnet-designated, full-service hospital serving our community since 1930.We specialize in cardiovascular care, high-risk obstetrics, gynecology, neurosciences, sports medicine and emergency medicine. Plus, we have certified programs in Advanced Hip & Knee, Brain Tumor, Advanced Spine Care, and Advanced Palliative Care.Texas Health Fort Worth is Joint Commission-certified as a Comprehensive Cardiac Center, a Comprehensive Stroke Center, a Level I Trauma Center, a designated Magnet hospital and the Best Place to Have a Baby in Tarrant County. We are a top choice in North Texas for emergency services, women’s services, cardiac care and much more.Here’s What You NeedEducationHigh school diploma or equivalent requiredExperienceOne (1) year customer service experience requiredSkillsAnswer phones, customer service skillsWhat You Will Do
Answer incoming telephone calls for patient information and provide walk-up guest with needed patient information.
Provides visitors with patient information and appropriate directions.
Requires ability to communicate through listening and verbal skills.
May require walking visitors to areas to hospital.
Requires knowledge of facility.
Increased customer satisfaction
Communicate information and maintain positive relationship with volunteers and staff.
Train new volunteers when needed.
Additional perks of being a Texas Health Employee
Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, as well as several other benefits.
Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC)
A supportive, team environment with outstanding opportunities for growth.
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recentAwards we’ve won and more.Do you still have questions or concerns?Feel free to email your questions to recruitment@texashealth.org.Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
