DescriptionEssential Duties and Tasks· Manage programs and activities of the quality department· Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.· Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.· Participate in the development, implementation and administration of quality specifications and systems.· Monitor and report on progress against metrics and goals· Visit customers and suppliers when necessary.· Responsible for all activities associated with internal and external audits.· Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.· Monitor site quality and food safety metrics and develop counter measures as needed.· Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.· All other duties as assigned.Qualifications, Education and Experience· BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience· Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required· Strong data management skills preferred.· Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.· Effective coaching, training and facilitating experience.· Solid working knowledge of quality processes and related manufacturing· Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook· Maintains strict confidentiality and protects privacy of confidential/sensitive information.Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.· Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.· Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.· Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.Key CompetenciesEthical Conduct Problem Solving/ AnalysisTechnical Capacity Communication ProficiencyTeam Player Detail OrientedSelf-Motivated Interpersonal SkillsSafety Conscious Leadership SkillsWork EnvironmentWork primarily in a climate controlled indoor environment with minimal safety/health hazard potential. Hearing protection, safety shoes and vision protection as required.This role operates in a professional office environment that requires some exposure to a manufacturing environment. Employee is rarely exposed to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms. The employee is regularly required to talk or hear. The employee must be able to lift up to 50lbs. Travel up to 25% by vehicle or plane with overnight stays.Other DutiesAlways take ownership and be accountable for your actions. This job description is a tool for you to follow while at ProAmpac. Other job duties may be assigned to you, this outline is not to be considered a detailed description and you may have other duties/projects assigned to meet business needs. Good and reliable attendance, positive attitude and at or above job specific metrics and/or goals will reflect on your annual review. Always take ownership of your job and team.EEO StatementProAmpac provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed,Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Job Category: QualityFull-Time
