About the RoleWe’re looking for a Commercial Compliance and Contracts Specialist to drive operational excellence across our SaaS commercial workflows in the United States. This role is centered on program management, process ownership, and cross-functional coordination.You will manage the end-to-end administrative and operational flow of sales-related contracts and compliance documentation, ensuring accuracy, efficiency, and alignment with company policies and global standards. You will partner closely with Sales, Information Security, Finance, Legal, Export Compliance, and Operations to streamline processes, improve systems, and support a high-performing commercial organization.This is an ideal role for someone who thrives in structured execution, cross-functional alignment, and building scalable processes in a fast-growing SaaS environment.What You Will DoProgram Management & Process OwnershipSupport Sales in administering customer contracts and compliance documentation across the U.S., from intake through approval and executionManage workflows, routing, approvals, and documentation to ensure consistency, compliance, and speedDrive cross-functional alignment across Sales, InfoSec, Finance, Legal, and OperationsMonitor process performance, identify bottlenecks, and implement improvements to enhance deal velocity and reduce riskCommercial Compliance EnablementCoordinate customer-facing compliance responses, including security questionnaires, ESG documentation, and data privacy materialsMaintain accurate, up-to-date compliance resources for Sales and customer-facing teamsSales & Revenue Operations SupportTrain and support Sales teams on contracting workflows, processes, and policy requirementsProvide clear guidance on process steps, documentation needs, and operational expectationsPartner with Operations to ensure consistency with global commercial standardsSystems & Tooling OwnershipMaintain and improve the contracts repository, template library, and internal documentationSupport enhancements to CLM systems, Salesforce integrations, and automation initiativesEnsure contract metadata, audit trails, and documentation are accurate and consistently maintainedContinuous Improvement & ScalabilityIdentify opportunities to streamline and automate contracting and compliance workflowsLead or contribute to cross-functional initiatives that scale commercial operations in the U.S.Champion operational excellence and consistency across all commercial processes
