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Description We are offering a contract to hire employment opportunity for a Collections Specialist in the heart of Houston, Texas. In this role, you will be crucial to our operations, managing open accounts, conducting outbound collection calls, and resolving customer-billing issues. You will be integral to our team, working in an industry that demands precision, thoroughness, and strong interpersonal skills.Responsibilities: Manage and review open accounts for collection efforts Conduct outbound collection calls professionally, while maintaining and improving customer relations Resolve customer-billing problems and negotiate the collection of accounts receivable delinquency Collect customer payments in accordance with payment terms Identify and discuss issues that contribute to account delinquency with management Review and monitor assigned accounts in accordance with company policies and guidelines Provide timely follow-up on payment arrangements Process payments from customers as needed Deliver excellent customer service to both internal and external customers Utilize Microsoft Office products for efficient operations and communication. Requirements Proficient in Billing Collection practices and procedures Familiarity with Business-to-business (B2B) operations Knowledge and experience in handling Accounts Receivable (AR) Excellent communication skills, both verbal and written Understanding of Telecommunications industry and its collection processes Proficient in Microsoft Office Products including Word, Excel, and Outlook Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
