Partner with Services leadership to shape and execute people strategies aligned with business goals, growth plans, and customer delivery modelsAct as a trusted advisor to senior leaders on organizational design, workforce planning, and change managementSupport scale and transformation of Services functions, including global delivery and customer-facing operationsLead talent reviews, succession planning, and leadership developmentDrive performance management processes, ensuring clarity, accountability, and differentiationCoach leaders on high-performing team dynamics, engagement, and retention strategiesProvide expert guidance on complex employee relations, ensuring compliance with US employment laws and company policiesProactively identify organizational risks and partner with leadership to mitigate themLeverage HR analytics, dashboards, and AI-based insights to inform decision-makingIdentify trends in attrition, engagement, performance, and skills gapsPartner cross-functionally across HR (TA, Comp & Benefits, OD) to deploy scalable programs
