OverviewHow You’ll Make an ImpactEpsilon is seeking an Associate Client Engagement Executive to join a team that drives client outcomes and value through day-to-day partnership with clients and internal teams. The Client Engagement function to orchestrate delivery of our products and services to our client’s delivery teams. As an Associate Client Engagement Executive you will work cross functionally amongst several groups and while it does vary per team you may work with associates from Project Managers, external vendors, internal and external Client teams. As an Associate Client Engagement Executive you will support the engagement management team for assigned Client(s) by understanding financials, facilitating processes, and documenting key aspects of engagement. This is a hybrid role, with an expectation of 2 days/week in office.What You’ll Achieve
Impact:You will play a key role in supporting for day-to-day engagement of program execution such as:
Coordinating activity across Epsilon and client/partner teams
Ensuring accurate documentation is in place to support campaign management
A good understanding in client’s standard operating procedures (SOPs) and timelines
Assist in the generation of presentations, conference reports, program reporting and status reports
Career Growth:
You will work on a team that provides day-to-day execution of a client project while receiving guidance and development from senior staff. You will Collaborate with internal teams to maintain service quality throughout and after each engagement
Epsilon’s New Grad ProgramAs a participant in the New Grad Program you will have the opportunity to fast-track your career at Epsilon. The Program is a multi-year developmental program designed to support your transition from the classroom to the corporate environment and kick start your professional development. You will participate in professional and job specific training, receive formal mentorship, and have the opportunity to network and engage with various associates from all levels in the organization.Who You Are
What you’ll bring with you:
Excellent listening and communication skills, both verbal and written
Working proficiency of Microsoft Excel
The ability to be detail oriented and prioritize in a fast-paced environment
Strong relationship management skills and ability to work in a diverse global team
A collaborative mindset
The ability to break down and solve problems
Why you might stand out from other talent :
Bachelor’s degree in Business Administration, Communication, Marketing or related field preferred
0-1 years of professional work experience
Additional InformationWhen You Join Us, We’ll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
Act with integrity. We are transparent and have the courage to do the right thing.
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
Innovate with purpose. We shape the market with big ideas that drive big outcomes.
Respect all voices. We embrace differences and foster a culture of connection and belonging.
Empower with accountability. We trust each other to own and deliver on common goals.
Because You MatterAs an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
Time to Recharge: Flexible time off (FTO), 14 paid holidays
Time to Recover: Paid sick time
Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
