Description We are offering a contract employment opportunity for an Administrative Assistant in Newport News. As an Administrative Assistant, you will play a crucial role in managing customer interactions, maintaining accurate records, and ensuring a smooth flow of office operations.Responsibilities: Handle inbound calls and provide exceptional customer service. Perform data entry tasks and maintain accurate customer records. Conduct email correspondence and respond to inquiries in a timely manner. Utilize Microsoft Excel for creating charts, formulas, and pivot tables to aid in data analysis and reporting. Use Microsoft Word for drafting and editing documents. Leverage Microsoft Teams for internal communication and collaboration. Manage electronic files, ensuring they are organized and easily accessible. Monitor customer accounts and take appropriate action when necessary.Requirements Minimum of 2 years of experience in an administrative role within a non-profit organization Proficient in using Microsoft Office Suite including Microsoft Word, Microsoft Excel, and Microsoft Outlook Capability to handle inbound calls and provide excellent customer service Must have experience in data entry and managing electronic files Excellent email correspondence skills High school diploma or equivalent required Must have the ability to work collaboratively with a team as well as independently Strong organizational skills and attention to detail Ability to multitask and prioritize tasks efficiently Excellent verbal and written communication skills Experience in a customer-facing role is a plus Must be able to maintain confidentiality and handle sensitive information Ability to adapt to changing work environments and needs. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
