Manager Clinical Operations - Behavioral/Mental Health Wellness (Master's Level Therapist) - Northgate WA

Manager Clinical Operations - Behavioral/Mental Health Wellness (Master's Level Therapist) - Northgate WA

04 Sep 2024
Washington, Renton, 98055 Renton USA

Manager Clinical Operations - Behavioral/Mental Health Wellness (Master's Level Therapist) - Northgate WA

Job Summary:Leads, directs and supports the clinical operations in designated areas within a medical center or care delivery site under the leadership of the DDO or MCM. The Clinical Operations Manager is directly responsible for the clinical teams and services within a designated area and works closely with the providers and other medical center leaders to assure implementation of clinical, ancillary, and business services in the medical center or care delivery site in a way that meets or exceeds standards while providing an excellent patient experience across all services.Essential Responsibilities:

Operational Excellence: Manages the daily operations of assigned clinical practice teams and services to assure optimal delivery of safe, appropriate, accessible care and service. Support/facilitate coordination of workflow across medical, nursing, technical, ancillary and office staff. Collaborate and ensure effective communication with other leaders to align operations and implement/monitor interdisciplinary change initiatives, workflow, quality and process improvements. Assures adequate staffing levels are in place to meet patient needs. Ensures assigned clinic teams are effectively assessing, planning, implementing and evaluating care/service. Resolves service/care issues, UOs, including patient complaints, as they occur within assigned area.

Financial Stewardship: Manages within resources allocated. In collaboration with other management colleagues, makes operational adjustments as needed to meet financial targets. Identifies care-related capital needs and oversees background research for requests. Actively involved with project management, space planning, maintenance of the facility, procurement of supplies, and contract services within assigned area.

Continuous Improvement: Implements complex change and improvements associated with access management, clinical quality, safety standards and service excellence. Patient Experience: Assures the delivery of patient care that meets or exceeds clinical quality and safety standards. Trains and supports staff in delivering a consistent customer experience.

Staff Engagement and Development: Manages staff, including selection, training and development, performance management, recognition, discipline and termination. Supports all team members, including medical staff, in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.

Compliance and Emergency Preparedness: Ensures ongoing compliance and adherence to KP policy/procedure, as well as, other compliance, regulatory, accreditation, and institutional requirements. Administers clinical policy and procedures, program within KP by assuring consistent practice and providing local oversight as needed. Oversees frontline staff to maintain clinical standards and practice in accordance with all local, state and federal requirements. Assures that staff within the care team are trained and know what is expected during and after an emergency.

Basic Qualifications:

Experience

Minimum two (2) years of post-masters experience as a therapist.

Minimum one (1) year of management or supervisory experience in a clinical environment.

Education

Masters degree in behavioral health science.

License, Certification, Registration

Licensed Independent Clinical Social Worker (Washington) required at hire OR Mental Health Counselor License (Washington) required at hire OR Licensed Marriage and Family Therapist (Washington) required at hire

Additional Requirements:

Demonstrated success in managing financial resources, identifying and meeting customer requirements, and working effectively with medical staff.

Demonstrated ability to recruit, mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.

Demonstrated ability to manage multiple tasks simultaneously.

Able to prioritize and effectively anticipate and respond to issues as they arise.

Effective communication, collaboration and change management skills.

Financial management skills.

Preferred Qualifications:

Five (5) years of post-masters experience as a therapist.

Three (3) years of management or supervisory experience in a clinical environment.

Knowledge of regulatory requirements, managed care, and health care delivery systems.

COMPANY: KAISERTITLE: Manager Clinical Operations - Behavioral/Mental Health Wellness (Master's Level Therapist) - Northgate WALOCATION: Renton, WashingtonREQNUMBER: 1305051External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Related jobs

  • Manager Clinical Operations Collaborative Care

  • Manager Clinical Operations Crisis and Urgent Care

  • Manager Clinical Operations Crisis and Urgent Care

  • Manager Clinical Operations Collaborative Care

  • Description Clinical Program Manager Remote Applicants from AK, WA, MT, OR, CA, TX or NM are encouraged to apply. The Pharmacy Program Manager provides pharmacy support and guidance to initiatives and structures to improve and standardize pharmacy clinical and operational practices, formulary/medication utilization management, and/or safety performance and outcomes. He/she works collaboratively across the pharmacy enterprise and other divisions and departments. The Program Manager ensures appropriate enterprise-wide and inter-professional engagement in practice and quality initiatives and structures. The Program Manager supports creation and utilization of quality and safety metrics and other performance reporting. He/she incorporates principles of data driven high reliability and process improvement into all practice and quality initiatives. Providence caregivers are not simply valued - they\'re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor\'s Degree 5 years in healthcare operations, for an understanding of the nature of the work performed by the customers of PSJH Shared Services 3 years demonstrated experience in project management with a proven track record in managing multiple complex high profile projects simultaneously, and driving toward successful results Preferred Qualifications: Master\'s Degree or equivalent educ/experience Upon hire: Project Management Professional (PMP) (if the candidate is working towards or has plans to obtain the PMP within a year, that also qualifies) 3 years demonstrated success in leading initiatives in a multi-region or divisional, complex organization 3 years Consulting background is also beneficial for success in a high production, deadline-oriented professional work environment requiring multi-tasking, flexibility, and self-directed work 1 year experience working on 340B programs and Drug Purchasing activities Salary Range by Location: AK: Anchorage: Min:$47.33, Max: $76.19 AK: Kodiak, Seward, Valdez: Min:$49.34, Max: $79.42 California: Humboldt: Min:$49.34, Max: $79.42 California: All Northern California - Except Humboldt: Min:$55.35, Max: $89.11 California: All Southern California - Except Bakersfield: Min:$49.34, Max: $79.42 California: Bakersfield: Min:$47.33, Max: $76.19 Montana: Except Great Falls: :$38.10, Max: $61.34 Montana: Great Falls: Min:$36.10, Max: $58.11 New Mexico: Min:$38.10, Max: $61.34 Oregon: Non-Portland Service Area: Min:$44.12, Max: $71.03 Oregon: Portland Service Area: Min:$47.33, Max: $76.19 Texas: Min:$36.10, Max: $58.11 Washington: Western - Except Tukwila: Min:$49.34, Max: $79.42 Washington: Southwest - Olympia, Centralia & Below: Min:$47.33, Max: $76.19 Washington: Tukwila: Min:$49.34, Max: $79.42 Washington: Eastern: Min:$42.12, Max: $67.80 Washington: Southeastern: Min:$44.12, Max: $71.03 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and we

  • Description The CI Sr. Program Manager is responsible for overseeing, coordinating, and executing various initiatives under a common objective supporting a program(s) to ensure alignment with Providence\'s mission and the business goals of the program(s). This position will be responsible for implementing strategic operational methodologies and processes. It requires extensive collaboration with CI leaders and teams, as well as IS and enterprise-level service providers to effectively meet strategic objectives. This position requires a high degree of accountability and self-direction, requiring the ability to interface collaboratively with various teams to ensure alignment with and achievement of the CI leadership team\'s desired outcomes. Providence caregivers are not simply valued - they\'re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor\'s Degree in Nursing, Clinical, Informatics, Public Health Administration, Healthcare Administration, Business or other related healthcare field or equivalent educ/experience 8 years of related experience Preferred Qualifications: Master\'s Degree - Clinical or equivalent educ/experience Upon hire: Informatics certifications or credentialing (may be equivalent for up to 2 years of experience for this position at the hiring manger\'s discretion) 3 years Demonstrated ability to create and successfully execute strategic plans for highly complex issues, specifically for the adoption of clinical technology 3 years experienced in all areas of program and project management including multiple project integration and process/workflow redesign Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of \"Know me, care for me, ease my way.\" Working at our family of organizations means that regardless of your role, we\'ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), vo

  • Description Providence Health Plan caregivers are not simply valued - they\'re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Providence Health Plan is calling a Behavioral Health Care Navigator who will: Be responsible for performing duties in support of the core functional areas of behavioral health within the Care Management and Utilization Management programs Be the front line responder to inbound calls for behavioral health (BH) Be responsible for providing health care navigation and referral coordination for Members and Providers with chronic health conditions and those requiring behavioral health assistance or behavioral health assistance Conduct outreach to Members for enrollment and program engagement as well as processing authorization requests and set up Providence Health Plan welcomes 100% remote work for applicants who reside in one of the following States: Oregon Washington Please note the following important detail regarding this role: This position is affiliated with Providence Health Plan and will be tied to a location and compensation range in Beaverton, Oregon Required qualifications for this position include: 2+ years of experience working in managed care or a facility based health care setting working with patients / members, preferably in a behavioral health related field 1+ years of experience in behavioral health and social determinants of health navigation and care coordination 2+ Years of experience working as a Certified Nurse Assistant (CNA), Certified Medical Assistant (CMA) or a Certified Crisis Interventionist within a behavioral health related field or 2+ years of equivalent experience Preferred qualifications for this position include: Bachelor\'s Degree in a Health Related Field Experience in crisis intervention, Trauma Informed Care, Motivational Interviewing Current Level Tech III or Clinical Support Coordinator Experience with Community Services, Safety Net Services, or Vulnerable Population programs Why Join Providence Health Plan? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of \"Know me, care for me, ease my way.\" Working at our family of organizations means that regardless of your role, we\'ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary b

Job Details

Jocancy Online Job Portal by jobSearchi.