SENIOR DIRECTOR, IT OPERATIONS

SENIOR DIRECTOR, IT OPERATIONS

19 Dec 2024
Washington, Seattle-tacoma, 98101 Seattle-tacoma USA

SENIOR DIRECTOR, IT OPERATIONS

Req #: 242072Department: UW MEDICINE IT SERVICESAppointing Department Web Address: http://uwmitshires.uwmedicine.org/Job Location Detail: HYBRID - Primary work location is at the Safeco Plaza Building on the corner of 4th and Madison in downtown SeattlePosting Date: 12/18/2024Closing Info:

Closes On 12/26/2024Salary: $14,584 - $22,509 per monthLimited Recruitment: Open to Department employees onlyShift: First ShiftNotes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. UW MEDICINE IT SERVICES has an outstanding job opportunity for a Senior Director, IT Operations position.PLEASE NOTE: This position is open to current UW Medicine IT Services employees only. WORK SCHEDULE

100% FTE – 40 hours per week

Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 – 16:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

POSITION HIGHLIGHTS

Hybrid opportunity

Values-based work environment

Active departmental Equity, Diversity, and Inclusion Committee

15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year

100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES

Operational leader and strategist for the departmental programs: IT Procurement, Travel, Facilities, and Safety

Oversight and leadership for the Documentation Management & Collaboration Requirements program, focusing on implementation to operationalization, enhancements, and maintenance

Oversight of IT employee communications with the People/Culture pillar, which includes change management strategies and tactics for adoption

Oversight and leadership for the IT Contractor Program which includes leading efforts to select or de-select vendors, coordinate with Supply Chain to negotiate pricing, terms and conditions, contractor/vendor relations to resolve billing and resource issues, ensure contractor compliance with regulatory and policy requirements, provide guidance and coaching to IT managers to determine best resource/best value with contractor resources, temps, etc., and fulfill requests for contractors per Statements of Work and associated master contract(s)

Thought leader and executive coach for ITS leaders, including managers, directors, and executives, to carry out the vision, advocacy, and strategic direction to engage and motivate information technology and business professionals

Strategic leader for the design, implementation, and management of programs focusing on the needs of the ITS environment and the broad range of domains within healthcare IT (e.g., nurses and physicians in informatics, programmers and database administrators, architects, business analysts, business intelligence developers, and operational professionals), focusing on ensuring ITS has the most current and up-to-date skills, knowledge, and competencies to meet evolving technologies and the demands of healthcare

Provide leadership for IT initiatives to support department teams and operations, including supporting an inclusive workplace, welcoming new team members into IT Services and collaborating with IT leaders on policies and procedures

Responsible for implementing, operationalizing, and ensuring compliance of enterprise-wide solutions brought forward by UW or UW Medicine

Leads and champions the department’s efforts in equity, diversity, inclusion, and belonging REQUIREMENTS

Bachelor’s degree in Business Administration, Public Health Administration, Communications, Organizational Development, or related field or equivalent education and/or experience.

10+ years of experience to include: 6 years of experience in program/project management that support IT operational initiatives and day-to-day business needs

5 years of experience in a matrixed management environment

5 years of experience managing and negotiating customer and vendor relationships

Demonstrated management and leadership capabilities with ability to influence in a matrix environment

Demonstrated ability to navigate highly complex regulatory environments

Proven ability to lead, mentor, develop, and coach all levels of leadership, demonstrated by increased capabilities and competencies of the individuals ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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