Dancing Goats® Coffee is an equal opportunity employer and we believe diversity and inclusion are important in the workplace. Experience in the coffee industry is not necessary to apply for our job openings, and we encourage all candidates to apply regardless of background, identity, or skill set. We do not tolerate discrimination against potential or current employees based on race, gender, religion, sexual orientation, citizenship, nationality, age, or disability.
We are independently owned and have been in business for over 34 years with a vision to meet the challenge of sustainability, offer exceptional specialty-grade coffee, support living wages to farmers, and value work/life balance. We are deeply rooted in our communities and do as much as we can to give back to those communities. At our core, we are a social purpose corporation that focuses on creating a material positive impact on society and the environment.
We are always looking for passionate people who love coffee as much as we do and are ardent about doing things the right way. If you’d like to join us, we’d love to hear from you!
DANCING GOATS® COFFEE
is currently seeking
Part-Time or Full-Time Shift Lead
Olympia, WA
Job Summary: The Shift Lead is responsible for ensuring all standards and policies are maintained and upheld in the retail store by providing excellent leadership and guidance to all retail staff. Shift Leaders are responsible for providing and ensuring excellent customer service and uncompromised quality of product.
Job Description:
- Ability to handle tricky and/or difficult situations promptly and appropriately
- An expert on all products and is able to educate customers and employees
- Ensures a clean and presentable work environment is maintained (interior and exterior of the store)
- Ensures the production of high-quality beverages in a timely manner
- Ability to taste deviances from our quality standards and is able to troubleshoot and remedy
- Advanced knowledge of register functions and has the ability to assist co-workers in correcting mistakes,
preparing refunds and solving problems
- Responsible for assessing appropriate levels of cash in the registers, making change, exchanging tips, and counting the
till at the beginning and end of the day.
- Participates in the opening and closing of the store. In addition to performing all tasks completed by baristas, shift
leaders are responsible for checking to ensure that all work has been completed
- Troubleshoots any machine malfunctions and is able to solve the issue, or bring in the appropriate person to solve it
- Continually seeks out ways to expand coffee and espresso knowledge such as participation in company cuppings,
seminars and trainings
- Other duties as requested
Requirements:
6 months to 1 year Barista experience
Advanced Espresso skills
Language skills
Basic mathematical skills
Problem solving skills and reasoning ability
Washington State Food Handler’s Card
Why You’ll Love Working Here:
Free Coffee
Health and Dental Insurance (Including Vision)
Life insurance with optional AD&D upgrades
Identity theft insurance
Employee Assistance program
401k with company match
Paid Holidays, Vacation, Sick Leave
Paid Birthday Holiday
Bonus Program (certain positions)
Discounts on Food, Beverages, and Merchandise
Note: Benefits differ between Full-time and Part-time positions.
To apply, visit our website at www.dancinggoats.com/pages/employment to submit an application along with a resume and cover letter. Or email your resume, and cover letter to HR@dancinggoats.com.
Come join our team!
