JOB SUMMARY:
The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community.
ESSENTIAL FUNCTIONS:
Address the concerns of current and prospective residents in a friendly and professional manner.
Helps set the standard on how other staff member engage prospective and current residents.
Tours and leases apartments as necessary.
Helps with training staff as necessary and models effective sales techniques on a daily basis.
Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
Help maintain the accuracy of resident ledgers and files.
Inspects apartments during move-in and move outs, walking apartments and the community as needed.
Fills the role of acting Property Manager in their absence.
Perform any other related duties as required or assigned.
SKILLS AND ABILITY:
Effective communication and customer service skills
Computer literate, including Microsoft Office Suite
Internet navigation skills are required
General office, bookkeeping and sales skills
Excellent oral and written communication skills
EDUCATION/EXPERIENCE:
High school diploma or equivalent required, Bachelor’s degree preferred
1 to 2 years’ experience in a supervisory role and managing staff preferred
Previous Property Management experience preferred
Proficient in Yardi property management software or other similar property management software preferred
PHYSICAL DEMANDS:
Ability to walk up and down stairs, stand for extended periods of time, post notices and tour the property with prospects is required. Must be able to lift up to 15lbs on an occasional basis.
WORKING CONDITIONS:
Normal office work environment. May be exposed periodically to weather elements when touring the property.
Medical, Vision, Dental, Life Insurance, 401(k) Match, Sick and Vacation Pay offered
Cushman & Wakefield is a drug free company. All applicants must pass full background and drug screening to be considered for the position.
