Field Service Technician including weekends - Spokane, WA

Field Service Technician including weekends - Spokane, WA

04 Sep 2024
Washington, Spokane / coeur d'alene, 99201 Spokane / coeur d'alene USA

Field Service Technician including weekends - Spokane, WA

Field Service Technician including weekends - Spokane, WACity/State Spokane, WALocation United States/Field basedDepartment Service - Field ServiceApply Now (https://lde.tbe.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=9284) GLORY OFFERS 401k plan with company nonelective contribution and employer match, Education Reimbursement, Comprehensive Benefit Package, & Career Advancement COMPANY OVERVIEWAs a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.ROLE PURPOSE:As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment including coin sorters, teller cash dispensers, currency counters/wrappers and point of sale (POS) equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipmentMAIN RESPONSIBILITIES: Ensure overall customer satisfaction Diagnose system problems and make repairs Keep customer apprised of progress during maintenance or a down system situation Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage).PAY RANGE: $20 - $27 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.WORK SCHEDULE: Friday-Monday, 8 am-7 pmGlory is proud to share that our benefit package ranks in the top 25% across the country!Benefits: 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield MDLive – 24/7 Virtual Doctor plus a Nurse Line Dental insurance Vision insurance FSA / Dependent Care Voluntary Life Insurance Basic Life insurance and AD&D – Company paid Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service Paid Sick days based on City/State requirements Paid Holidays – 9 to 11 days based on start date Professional development assistance Education assistance Adoption Assistance Legal and ID Theft plans Annual Bonus opportunity Opportunities for internal promotions/career advancement Company Vehicle/Insurance – this benefit only applies to certain positions REQUIRED EDUCATION AND QUALIFICATIONSEducation Level: Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferredQualifications: Excellent customer service and communication skill Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication Logical trouble shooting skills and capability to isolate problems at PCB or component level Ability to effectively work with electric schematics, logic diagrams, mechanical drawings AC/DC power distribution, and digital/analog circuitry Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience Hold a Valid Driver’s License While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES A company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory Must be able to lift up to 50 pounds without assistance Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist Must be able to work at all our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc. Ability to work weekends and/or holidays on a rotational basis to accommodate business needs Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasions Must be able to drive to customer sites during working hours Occasional travel outside your assigned territory including air and overnight travel may be necessary Ability to accommodate limited accessibility at a job site Ability to work autonomously with minimal supervisionAn Equal Opportunity / Affirmative Action Employer / An E-Verify EmployerIt is the policy of GLORY Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the GLORY Global Solutions, Inc. location to which this application is submitted. GLORY endeavors to be accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (800) 227-2646. Physical Demands And Work Environment The employee must regularly lift and /or move up to 50 pounds without assistance. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands and finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is required to stand; walk and stoop, kneel, squat, sit, and twist. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers. EEO Information http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Related jobs

  • Sr. Field Service Technician - Spokane, WA Apply Now Description/Job Summary About Signode: With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world\'s premier end-of-line packaging company. Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: $35 - $42.75/hourly Summary Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines. This position requires daily travel by auto with frequent overnight stays. Daily drive time is usually from 1 to 6 hours on a given day Essential Functions Perform daily task in accordance with all Safety regulations and protocols. Completes all safety related training on time and to expectation. Ability to timely, accurately, and effectively document daily service activities and expenses in the appropriate recording system. Identifying complex problems relating to customer and/or machines, reviewing related information to develop and evaluate options and implement effective and strategic solutions. Read and interpret complex blueprints, wiring diagrams and schematics as required for installation, repair, special upgrades and retrofits of customer equipment. Technical support and training to Signode Technicians. Monitor and manage their schedule service calls for accuracy and completion. Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions, preventative maintenance calls, disassemble units, replace defective parts. Make adjustments and test for proper operation on designated equipment assigned. Under supervision, coordinate proactive pre-installation meetings with customers to review installation procedures and both company and customer responsibilities, inspect sites for product compatibility and install, adjust and test equipment. Proactively report and follow up on potential unsafe conditions and suggest effective solutions. Maintain effective customer relationships via professional explanations of product failures, nature of problem and recommended corrective actions. Communicate essential information on a timely basis to key stakeholders such as customers, management and engineering. Intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers. Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals. Design and conduct training programs for repair and/or preventative maintenance. Audiences i

  • ES Field Technician I

    , Spokane / coeur d'alene,

    ABOUT THE COMPANY

  • Field Technician - 230447

    , Spokane / coeur d'alene,

    Modern Machinery has immediate opportunities for full-time, journey-level, highly motivated, self-directed Heavy Equipment Field Service Technicians. Candidates must be well established in the heavy equipment repair and maintenance industry with at least three to five years of experience operating a field service truck. Relocation assistance is available for qualified candidates. The hourly pay range for this position is: $30.00 to $51.00. This is a non-exempt position and is eligible for overtime pay. BENEFITS:

  • Join us and inspire with every cup!

  • Job Description

  • Program Details

  • 6223 E. Mallon Ave., Spokane Valley, WA 99212

Job Details

Jocancy Online Job Portal by jobSearchi.