SBA Loan Servicing SpecialistThe SBA Loan Servicing Specialist is responsible for providing operational support for an array of SBA loan products. Working independently with limited supervision, this job works on projects and prospects associated with SBA operations by coordinating data input processes, quality control, client statement preparations and error identification. This job solves escalated reporting issues and consistently works to maintain the accuracy of the company's commercial loan management system. This role is critical to ensuring accurate processing of SBA loans to safeguard the loss of governmental guarantees.Key Responsibilities and Duties
Manages processing of SBA transactions. Reviews and analyzes loan submissions for completeness ensuring all necessary SBA requirements have been sufficiently met. Approves data input from loan applications and related documentation into a commercial loan management system to ensure quality, accuracy and completeness of data entered.
Responds to internal/external servicing requests in a timely manner; processes loan advances and payments daily.
Identifies and escalates erroneous transactions and reports issues to management for issue resolution.
Processes the 1502 reporting maintenance (month end, intra-month, and reversals).
Resolves 1502 corrections with the SBA and FTA. Processes payoffs and pre-payments notifications in ETRAN.
Tracks receipt of loan payoffs and reissue investor notifications as needed.
Processes ACH maintenance and changes needed in the system.
Submits and maintains 172 forms for loan payments received following an SBA repurchase; responsible for accounting loan changes in the system of record such as charge-offs.
Updates ETRAN with service action changes in accordance with SBA's Servicing Matrix as needed.
Communicates and interacts regularly with federal and state regulators and agencies; ensures adherence to SBA SOPs.
Educational Requirements
University (Degree) Preferred
Work Experience
3+ Years Required; 5+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level7ICPreferred Qualification
Previous reconveyance experience
Posting End Date: 10/25/24Company SummaryEverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.VEVRAA Federal ContractorBenefits SummaryEverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.EverBank prohibits pay discrimination on the basis of any protected characteristic.EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.Pay Range $77,400 - $104,800EEO StatementEverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.Pay Transparency Non-Discrimination ProvisionWe will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/http:/www.dol.gov/ofccp;L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .Machine Readable FilesThe Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:Machine Readable Files (MRFs) - Aetna
