Hours :10am-9pm
Location: remote
Knowing spanish is much preferred to communicate with cleaners
Must be resourceful to be able to handle upcoming issues
Responsibilities
1. Guest communication:
Responding to guest inquiries, managing booking requests, providing support before, during and after stays.
2.coordination with cleaners:
Schedule and confirm cleaning services between guest stays, ensuring properties are clean and well maintained.
3.issue resolution:
Handle guest complaints, coordinate with maintenance teams for urgent repairs, and provide solutions to any issues than arise.
4.maintain a response rate of under 1 hour
Please only text your name, location and age to Diana at 805 767 0185 and mention “assistant position” after which she will set up a video interview with you through either WhatsApp or FaceTime. After assessment she will set you up with one listing as a try out for a trial period to assess your response rate, resourcefulness, etc.
Needless to say if don’t own or know how to operate a smart phone please don’t apply.
