Description We are offering a long-term contract employment opportunity in Monterey, California for an Administrative Assistant. The role is primarily within the customer service industry where you will be responsible for the resolution of customer inquiries, maintenance of customer records, and supervision of staff.Responsibilities: Supervision of staff to ensure efficient and effective service delivery Management of database records to ensure accurate and up-to-date customer information Addressing and resolving customer complaints promptly and professionally Drafting status reports on customer service issues for review and action Processing customer credit applications accurately and efficiently Monitoring customer accounts and initiating appropriate actions when necessary Utilizing Customer Service Experience skills to enhance customer satisfaction Ensuring the maintenance of accurate customer credit records Liaising with other team members to ensure smooth operations Performing other duties as required within the scope of an Administrative Assistant role. Requirements Applicant must possess CSR / Customer Service Experience No specific skills required Must have strong communication and interpersonal skills Ability to work effectively in a team environment Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook Strong organizational skills and attention to detail Ability to multitask and prioritize tasks effectively Knowledge of basic office management procedures Excellent problem-solving skills High school diploma or equivalent required Prior experience in an administrative role is an advantage but not compulsory. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
