Organization:PAMF-Palo Alto Medical Foundation CADPosition Overview:Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.Job Description :These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).EDUCATION:HS Diploma: High School Diploma or General Education Diploma (GED)Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days)OR Other: Equivalent Sutter Health Training program (approved for SBMF and SCH)OR Completion of Sutter Health on-the-job training equivalent to one yearCERTIFICATION & LICENSURE:BLS-Basic Life Support Healthcare ProviderMA Certification by a California Medical Board recognized agency is required to be eligible for incentive (to be implemented in 2025)TYPICAL EXPERIENCE:1 year of recent relevant experience.SKILLS AND KNOWLEDGE:General knowledge of various medical procedures, views, and equipment.Basic understanding of human anatomy, physiology, pathology, and medical terminology.Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).Ability to-prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.-work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.-identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.-build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.Job Shift:DaysSchedule:Full TimeShift Hours:8Days of the Week:Monday - FridayWeekend Requirements:As NeededBenefits:YesUnions:NoPosition Status:Non-ExemptWeekly Hours:40Employee Status:RegularNumber of Openings:1Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $32.04 to $40.04 / hourThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
